A nurse manager is addressing a conflict involving lateral violence amongst staff. Which of the following actions should the nurse manager take first?

Document the incident.

Ensure client safety is not affected.

Initiate staff training on strategies to stop lateral violence.

Initiate a zero tolerance policy for lateral violence.

Answer and Explanation

The Correct Answer is B

A. Document the incident. While important, it is not the immediate priority.
B. Ensure client safety is not affected. Client safety is always the primary concern and must be addressed first.
C. Initiate staff training on strategies to stop lateral violence. This is important for long-term resolution but is not the first step.
D. Initiate a zero tolerance policy for lateral violence. Implementing a policy is crucial but ensuring immediate client safety takes precedence.

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Correct Answer is A

Explanation

A. Ask the client to describe his spiritual beliefs. This is correct. Understanding the client’s spiritual beliefs is the first step in providing appropriate and individualized care.
B. Provide available resources on spiritual care for the client. Providing resources is helpful but should follow an understanding of the client’s specific needs and beliefs.
C. Consult a dietitian to incorporate the client's religious preferences into a meal plan. This is important for comprehensive care but is not the first step in addressing spiritual distress related to treatment conflicts.
D. Offer to contact the local leader of the client's religious group. Contacting a religious leader can be supportive, but the first step should be to understand the client’s specific spiritual beliefs and concerns.

A. "Ask the charge nurse if she will enter the vital signs for you." B. "I'll give you my password to use on another computer, but only for those vital signs." C. "I can't let you use the computer on my login, but give me the vital signs and I'll enter them." D. "Contact the information technology team and ask them to reset your password."

Correct Answer is C

Explanation

A. "Ask the charge nurse if she will enter the vital signs for you." This option might be practical but does not address the issue of ensuring proper use of login credentials and adherence to privacy and security protocols.
B. "I'll give you my password to use on another computer, but only for those vital signs." Sharing passwords is a violation of security protocols and is not permissible. Each user must use their own credentials to ensure accountability and security.
C. "I can't let you use the computer on my login, but give me the vital signs and I'll enter them." This response is appropriate. It maintains security by not sharing passwords while still addressing the immediate need of entering the vital signs.
D. "Contact the information technology team and ask them to reset your password." While contacting IT for a password reset is a good practice, it doesn't solve the immediate problem of entering the vital signs. However, it is an important step for addressing long-term access issues.

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A nurse manager is addressing a conflict involving lateral violence amongst staff. Which of the following actions should the nurse manager take first?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

A nurse is caring for a client who reports feeling spiritual distress because his prescribed treatment plan conflicts with his religion. Which of the following actions should the nurse take first?

Correct Answer is A

Explanation

An assistive personnel cannot recall his password and asks a nurse if he can enter vital signs for a client while the nurse is logged into the client's electronic medical record. Which of the following responses should the nurse make?

Correct Answer is C

Explanation

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