A nurse tells a patient "Don't worry, everything will be fine." This is an example of what type of blocked communication?
Changing the subject
Offering false reassurance
Inattentive listening
Giving information
The Correct Answer is B
A. Changing the subject:
Changing the subject refers to diverting the conversation away from the topic the patient wants to discuss. This can be seen as a blocking technique if used to avoid uncomfortable or challenging discussions. It's essential to stay focused on the patient's concerns to ensure effective communication.
B. Offering false reassurance:
Offering false reassurance occurs when a healthcare provider tries to comfort a patient by stating that everything will be fine, even if they cannot guarantee the outcome. While well-intentioned, this can hinder communication because it may discourage the patient from sharing their genuine concerns, fearing they won't be taken seriously.
C. Inattentive listening:
Inattentive listening happens when a healthcare provider is physically present but not mentally engaged in the conversation. This can occur due to distractions or preoccupation with other thoughts. It hampers effective communication because the patient may feel neglected or unheard, leading to dissatisfaction and misunderstandings.
D. Giving information:
Providing information is a fundamental aspect of healthcare communication. However, if done without actively listening to the patient's concerns or without considering their emotional state, it might not address the underlying issues. Effective communication involves both giving information and actively listening to the patient's thoughts, feelings, and questions.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is C
Explanation
A. Memorizing class notes for tests and studying all night for big tests:
This approach focuses on memorization and last-minute cramming for exams, which doesn't necessarily develop critical thinking skills. It's more about rote learning.
B. Questioning every statement made by instructors to be sure of its correctness:
Questioning and seeking clarification are essential parts of developing critical thinking skills. It's important to question and analyze information critically to ensure its accuracy and relevance.
C. Listening attentively and focusing on the speaker's words and meaning:
Active listening and focusing on understanding the meaning behind what's being said are important aspects of developing critical thinking. It's about comprehending the context and depth of information.
D. Working with an inexperienced nurse:
Working with experienced professionals, even if they're inexperienced nurses, can provide opportunities for real-world problem-solving and critical thinking. In healthcare, learning often occurs through hands-on experience and mentorship.
Correct Answer is D
Explanation
A. "Don't worry; this pain won't last forever."
This statement dismisses the patient's concerns and does not encourage open communication about pain. It does not address the patient's current pain experience or provide a basis for effective pain management.
B. "You look pretty comfortable. Are you having any pain?"
While this statement attempts to inquire about the patient's pain, it might not encourage the patient to open up about their pain experience. The patient might downplay their pain to appear strong or not to be a bother.
C. "Is this pain the same as the pain you had yesterday?"
This question is specific and might help in assessing the consistency and nature of the pain. However, it assumes the patient had pain yesterday and does not open the conversation effectively for the patient to express their pain experience freely.
D. "Tell me about the pain you've been having."
This statement is open-ended and encourages the patient to express their pain experience in their own words. It creates a comfortable environment for the patient to discuss their pain, allowing the nurse to gather valuable information about the pain's intensity, location, quality, and factors that aggravate or alleviate it. This approach is patient-centered and allows for a comprehensive pain assessment.
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