A nurse tells a patient "Don't worry, everything will be fine." This is an example of what type of blocked communication?
Changing the subject
Offering false reassurance
Inattentive listening
Giving information
The Correct Answer is B
A. Changing the subject:
Changing the subject refers to diverting the conversation away from the topic the patient wants to discuss. This can be seen as a blocking technique if used to avoid uncomfortable or challenging discussions. It's essential to stay focused on the patient's concerns to ensure effective communication.
B. Offering false reassurance:
Offering false reassurance occurs when a healthcare provider tries to comfort a patient by stating that everything will be fine, even if they cannot guarantee the outcome. While well-intentioned, this can hinder communication because it may discourage the patient from sharing their genuine concerns, fearing they won't be taken seriously.
C. Inattentive listening:
Inattentive listening happens when a healthcare provider is physically present but not mentally engaged in the conversation. This can occur due to distractions or preoccupation with other thoughts. It hampers effective communication because the patient may feel neglected or unheard, leading to dissatisfaction and misunderstandings.
D. Giving information:
Providing information is a fundamental aspect of healthcare communication. However, if done without actively listening to the patient's concerns or without considering their emotional state, it might not address the underlying issues. Effective communication involves both giving information and actively listening to the patient's thoughts, feelings, and questions.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. A semi-dependent nursing action: This term doesn't have a standard meaning in nursing. Nursing actions are generally categorized as independent, dependent, or interdependent.
B. An independent nursing action: Independent nursing actions are activities that nurses are licensed to initiate on the basis of their knowledge and skills. These actions don't require a physician's order. Giving a back massage, in many cases, falls under the category of independent nursing actions. Nurses often assess the patient's condition and, if appropriate, can provide interventions like massages to enhance comfort and well-being without needing a specific order.
C. A dependent nursing action: Dependent nursing actions are activities that require a physician's order or another healthcare provider's directive. Nurses perform these actions under the physician's supervision or guidance. Giving a back massage might require a specific order in certain situations, for instance, if the patient has a particular condition that necessitates a tailored approach to massage.
D. An interdependent nursing action: Interdependent nursing actions are those that require collaboration with other healthcare team members. These actions involve working together with physicians, therapists, and other professionals to ensure comprehensive patient care. While collaboration is essential in healthcare, giving a back massage is generally not considered primarily interdependent; it's more about the nurse's individual skill unless there are specific medical considerations that require interprofessional collaboration.
Correct Answer is C
Explanation
A. Memorizing class notes for tests and studying all night for big tests:
This approach focuses on memorization and last-minute cramming for exams, which doesn't necessarily develop critical thinking skills. It's more about rote learning.
B. Questioning every statement made by instructors to be sure of its correctness:
Questioning and seeking clarification are essential parts of developing critical thinking skills. It's important to question and analyze information critically to ensure its accuracy and relevance.
C. Listening attentively and focusing on the speaker's words and meaning:
Active listening and focusing on understanding the meaning behind what's being said are important aspects of developing critical thinking. It's about comprehending the context and depth of information.
D. Working with an inexperienced nurse:
Working with experienced professionals, even if they're inexperienced nurses, can provide opportunities for real-world problem-solving and critical thinking. In healthcare, learning often occurs through hands-on experience and mentorship.
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