A nurse tells a patient "Don't worry, everything will be fine." This is an example of what type of blocked communication?
Changing the subject
Offering false reassurance
Inattentive listening
Giving information
The Correct Answer is B
A. Changing the subject:
Changing the subject refers to diverting the conversation away from the topic the patient wants to discuss. This can be seen as a blocking technique if used to avoid uncomfortable or challenging discussions. It's essential to stay focused on the patient's concerns to ensure effective communication.
B. Offering false reassurance:
Offering false reassurance occurs when a healthcare provider tries to comfort a patient by stating that everything will be fine, even if they cannot guarantee the outcome. While well-intentioned, this can hinder communication because it may discourage the patient from sharing their genuine concerns, fearing they won't be taken seriously.
C. Inattentive listening:
Inattentive listening happens when a healthcare provider is physically present but not mentally engaged in the conversation. This can occur due to distractions or preoccupation with other thoughts. It hampers effective communication because the patient may feel neglected or unheard, leading to dissatisfaction and misunderstandings.
D. Giving information:
Providing information is a fundamental aspect of healthcare communication. However, if done without actively listening to the patient's concerns or without considering their emotional state, it might not address the underlying issues. Effective communication involves both giving information and actively listening to the patient's thoughts, feelings, and questions.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. Bleeding from a chin laceration: This is a significant concern, but it's generally not immediately life-threatening. The bleeding can be controlled, and it's not likely to lead to a rapid decline in the patient's condition.
B. Complain of severe chest pain: This is a critical symptom as it could indicate a heart attack or other serious cardiac issue. Chest pain could be a sign of a lack of blood flow to the heart, which can lead to severe complications if not addressed urgently.
C. Has a fever of 102 degrees: While a fever indicates an infection or inflammation in the body, a fever of 102 degrees Fahrenheit, by itself, is not an immediate life-threatening situation. It suggests an underlying issue that needs medical attention but might not be as urgent as severe chest pain.
D. Complains of a productive cough: While a productive cough (bringing up phlegm or mucus) could indicate a respiratory infection, it's generally not as urgent as severe chest pain. Respiratory issues can become serious, especially in vulnerable populations, but they often progress over a longer timeframe compared to the rapid onset of a heart attack, for example.
Correct Answer is D
Explanation
A. Pain:
Explanation: Pain is a subjective experience because it is based on the patient's feelings and emotions. It varies from person to person and can't be precisely measured or observed by others. Patients often describe their pain based on personal sensations, making it subjective information.
B. Headache:
Explanation: Like pain, a headache is a subjective symptom. Patients report their experience of a headache based on personal sensations, such as throbbing or pressure. It can't be directly measured or observed by healthcare providers; instead, it relies on the patient's description.
C. Lightheadedness:
Explanation: Lightheadedness is another subjective symptom. Patients may feel dizzy or unsteady, but this sensation can't be quantified objectively. It is based on the patient's perception of feeling lightheaded, making it subjective information.
D. Temperature:
Explanation: Temperature is objective data because it can be precisely measured using a thermometer. It provides a specific numerical value, such as 98.6°F (37°C). Objective data is observable and measurable, making temperature a clear example of objective information obtained through examination or assessment.
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