A nurse using active listening techniques would:

avoid the use of eye contact to allow the patient to express herself without feeling stared at or demeaned.

ask probing questions to direct the conversation and obtain the information needed as efficiently as possible.

anticipate what the speaker is trying to say and help the patient express herself when she has difficulty with finishing a sentence.

use nonverbal cues such as leaning forward, focusing on the speaker's face, and slightly nodding to indicate that the message has been heard.

Answer and Explanation

The Correct Answer is D

A. Avoid the use of eye contact to allow the patient to express herself without feeling stared at or demeaned.
Avoiding eye contact can make the patient feel ignored or unheard and is generally not effective in active listening.

B. Ask probing questions to direct the conversation and obtain the information needed as efficiently as possible.
Active listening involves allowing the patient to lead the conversation rather than directing it with probing questions.

C. Anticipate what the speaker is trying to say and help the patient express herself when she has difficulty with finishing a sentence.
While well-intentioned, finishing sentences can prevent the patient from expressing thoughts fully.

D. Use nonverbal cues such as leaning forward, focusing on the speaker's face, and slightly nodding to indicate that the message has been heard.
Nonverbal cues like leaning forward and nodding show attentiveness and reinforce that the nurse is actively engaged in listening.

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Correct Answer is B

Explanation

A. Oral learning. Oral learning involves verbal instruction, which could be part of the teaching but isn’t the primary method when demonstrating a physical task.

B. Visual learning. Visual learning is present here, as the patient observes the nurse’s demonstration, which can be effective for understanding the technique.

C. Kinesthetic learning. Kinesthetic learning involves a hands-on approach where the patient would actively participate in the task, enhancing skill retention through doing.

D. Auditory learning. Auditory learning occurs through listening, which would be part of an oral explanation but is less emphasized here than visual or kinesthetic methods.

A. uses short, simple sentences. B. shouts repeatedly at the patient. C. speaks directly into the patient's ear. D. uses long, complex sentences.

Correct Answer is A

Explanation

A. Uses short, simple sentences.
Short, simple sentences are easier to understand and support clear communication.

B. Shouts repeatedly at the patient.
Shouting can distort sounds and may be uncomfortable or disrespectful for the patient.

C. Speaks directly into the patient's ear.
Speaking directly into the ear is not appropriate as it can invade personal space and may not improve understanding.

D. Uses long, complex sentences.
Long sentences may be harder for the patient to understand, especially if lip-reading is being used.

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A nurse using active listening techniques would:

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