A patient is sitting in the examination room waiting to have a physical assessment.
Which posture indicates to you that the patient is willing to verbally communicate?

Sitting with the hands in the lap and the legs uncrossed.

Staring out the window while answering questions.

Shaking the head no when responding to closed questions.

Waving the hands around when responding to questions.

Answer and Explanation

The Correct Answer is A

Choice A rationale:

Sitting with the hands in the lap and the legs uncrossed indicates a relaxed and open posture, suggesting the patient is comfortable and willing to communicate.

Choice B rationale:

Staring out the window while answering questions suggests distraction or disinterest, which does not facilitate effective communication.

Choice C rationale:

Shaking the head no when responding to closed questions indicates disagreement or denial, which may hinder open communication.

Choice D rationale:

Waving the hands around when responding to questions can be a sign of agitation or excitement, which may not necessarily indicate willingness to communicate.

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Correct Answer is C

Explanation

Choice A rationale:

This statement is incorrect. Preparing information on the use of telehealth does not directly address neighborhoods and built environments.

Choice B rationale:

This statement is incorrect. Incorporating a job fair with the next community health event does not directly address neighborhoods and built environments.

Choice C rationale:

This statement is correct. Attending a city council meeting to advocate for sidewalks in the new housing communities is an action that addresses neighborhoods and built environments.

A. Requires an understanding of culture, ethnicity, and diversity in all groups. B. Provision of means care using a nonjudgmental approach. C. Prepares staff to expect different types of people as patients. D. Encourages staff to learn about the cultures in the hospital community.

Correct Answer is A

Explanation

Choice A rationale:

Culturally competent care requires an understanding of culture, ethnicity, and diversity in all groups. This understanding helps to provide care that respects and responds to the health beliefs and practices, cultural and linguistic needs of diverse patients.

Choice B rationale:

Using a nonjudgmental approach is important in providing care, but it does not fully explain culturally competent care.

Choice C rationale:

Preparing staff to expect different types of people as patients is part of diversity training, but it does not fully explain culturally competent care.

Choice D rationale:

Encouraging staff to learn about the cultures in the hospital community is beneficial, but it does not fully explain culturally competent care.

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A patient is sitting in the examination room waiting to have a physical assessment.Which posture indicates to you that the patient is willing to verbally communicate?

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A patient is sitting in the examination room waiting to have a physical assessment.
Which posture indicates to you that the patient is willing to verbally communicate?