After arguing with a nurse, a disgruntled patient removes their peripheral venous catheter, gathers their belongings, and storms out of the room. Which of the following actions made by the nurse is most appropriate?
The nurse waits for the patient to leave, then files an incident report.
The nurse contacts the patient's next-of-kin on the telephone.
The nurse walks with the patient, attempting to explain the risks of leaving against medical advice.
The nurse calls security personnel to apprehend the patient.
The Correct Answer is C
A. Waiting for the patient to leave before filing an incident report is not the most appropriate response. The immediate priority should be addressing the situation to ensure the patient's safety and attempting to resolve any issues before the patient leaves.
B. Contacting the patient’s next-of-kin can be appropriate if the nurse is concerned about the patient’s safety and if it’s necessary to inform the family about the patient’s condition or situation. However, this should be done only after attempting to address the situation directly with the patient, if feasible. It’s important to first try to resolve the issue directly with the patient before involving family members.
C. Walking with the patient and explaining the risks of leaving against medical advice (AMA) shows a proactive approach to addressing the patient's concerns and ensuring they understand the potential consequences of their actions. This approach aims to de-escalate the situation, provide important information, and potentially encourage the patient to stay for necessary care.
D. Calling security personnel should be a last resort and is generally used in situations where there is a safety threat or risk of harm. In this case, the patient is leaving in a disgruntled state but not exhibiting violent or threatening behavior.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. Disregarding upcoming organizational changes is not advisable when developing a staffing budget. Organizational changes, such as shifts in policy, new technology implementations, or strategic initiatives, can significantly impact staffing needs
B. Measuring the amount of work performed by the unit (e.g., patient volume, acuity levels) and considering the services being offered (e.g., types of care, procedures) helps in determining the appropriate staffing levels required to meet the unit’s needs. This approach ensures that the budget reflects the actual demands and workload of the unit, leading to more accurate and effective staffing plans.
C. Understanding the competitive landscape can provide valuable insights into industry standards and practices. However, it is not the primary focus for developing a staffing budget. The staffing budget should be based on the specific needs and conditions of the unit rather than solely on what other organizations are doing.
D. Preparing work schedules several months in advance can help with planning and managing staffing levels, but it is not the primary factor in developing a staffing budget. The budget should be based on the expected workload, service demands, and overall resource needs rather than just on the timing of schedules.
Correct Answer is C
Explanation
A. Escalating healthcare costs are a significant concern and will impact how healthcare is delivered.However, they are more a consequence of various factors rather than a demographic change. This option addresses financial aspects rather than population shifts or changes in demographics.
B. Increasing reports of violence in the workplace are a serious issue but are not a demographic change. This issue affects the safety and working conditions of healthcare workers rather than the overall structure or delivery of healthcare systems.
C. The increasing percentage of the population that will be over age 65 is a significant demographic change. This shift will greatly impact healthcare delivery systems as the older population typically requires more medical care, including management of chronic conditions, long-term care, and geriatric services. The aging population will necessitate adjustments in healthcare resources, staffing, and care models to meet the needs of this growing demographic.
D. Changes in staffing patterns can affect healthcare delivery, but they are more about operational adjustments within the healthcare system rather than a demographic change. Staffing patterns are influenced by various factors, including demand for services, technology, and policy changes, rather than being a direct demographic shift.
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