As a new manager, you are shocked to learn that your unit is still using heparin in heparin locks. You are aware of evidence related to this practice and want to change this practice as quickly as possible on your unit. You are in which stage of Lewin's stages of change?

A nurse is instructing a newly licensed nurse about the scope and standards of nursing practice. Which of the following characteristics best describes standards of practice?

A mediator suggests that the nurse manager and staff members establish a group agreement before resolving conflicts. It is important to have agreements about how team members will work together because:

Read the scenario below and highlight the statement (by clicking the sentence) that does NOT demonstrate shared governance. Select all that apply.

The board of directors of a hospital engages in a strategic planning process for the implementation of a facility-wide change that especially affects the nursing department. The directors insist on hosting regular "closed-door" board meetings, in which affected staff members and stakeholders are prohibited to attend. Information from these meetings are kept confidential, inaccessible to anyone outside the meetings. The directors have scheduled periodic town hall meetings, inviting all stakeholders and employees within the organization to share their thoughts concerning the impending change. After months of planning, the board of directors considers the feedback gathered and makes an unexpected decision to which leaders of the nursing department were largely unaware.

A nurse manager is utilizing the strategic planning process to facilitate a planned change. After completing an environmental scan and SWOT analysis, which of the following actions best characterizes the next phase in the strategic planning process?

A nurse is caring for a client who is unconscious and has a living will. The client's family asks if they can make changes to lifesaving measures now that the client is unconscious. Which of the following statements should the nurse make?

Which of the following actions made by the nurse manager best exemplifies Lewin's Refreezing Stage?

As a nurse manager, you notice that one of your new nurses has provided exceptional care for a patient with complex needs. What would be the MOST effective way of acknowledging the nurse's performance?

A charge nurse is observing the actions of an assistive personnel (AP). Which of the following actions by the AP is appropriate?

At a staff meeting, a nurse manager introduces a new, cutting-edge voice communication device that the staff will be required to use in the upcoming months. The staff is hesitant to the change, expressing that the device is too difficult to use. Which of the following strategies and principles should the manager consider to assist with the successful adoption of the proposed change? Select all that apply.

At the beginning of the shift, the RN charge nurse instructs an RN to care for a particular set of patients. Upon receiving and acknowledging their assignment the RN assumes: