The partner of a patient comes into the office demanding to know what the patient was seen for and why they were charged for the visit. Which of the following the best way for the medical assistant to handle this situation when no medical records release authorization form is on file?
Advise them that privacy regulations prevent releasing patient information regardless of their relationship to the patient.
Verbally share the patient information with them since they are the subscriber on the patient's medical insurance.
Reassure them that they have nothing to worry about since their partner's visit was only a follow-up to a minor surgery.
Instruct them to provide proof of identity prior to providing the requested information.
The Correct Answer is A
A. Advise them that privacy regulations prevent releasing patient information regardless of their relationship to the patient: Privacy regulations, such as those outlined in HIPAA, restrict the release of patient information without proper authorization, regardless of the inquirer’s relationship to the patient.
B. Verbally share the patient information with them since they are the subscriber on the patient's medical insurance: Even if the partner is the insurance subscriber, patient information cannot be disclosed without the patient’s explicit authorization.
C. Reassure them that they have nothing to worry about since their partner's visit was only a follow-up to a minor surgery: Providing details about the visit without authorization violates patient privacy and confidentiality.
D. Instruct them to provide proof of identity prior to providing the requested information: Proof of identity is not sufficient without a medical records release authorization form to disclose patient information.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
A. Sterile needle holder: A sterile needle holder is used in suturing, not for removing sutures, making it unnecessary for suture removal.
B. 1-mL syringe with an 18-gauge needle: This is used for injections, not for removing sutures. It is not required for a suture removal procedure.
C. 4-by-4-inch benzalkonium wipes: Benzalkonium wipes are used for skin antisepsis, but they are not specifically required for suture removal. While antiseptic wipes are useful, they are not essential for the procedure itself.
D. Sterile thumb dressing forceps: Sterile thumb dressing forceps are necessary for grasping and removing sutures safely without causing trauma to the wound. They are an essential tool for suture removal.
Correct Answer is D
Explanation
A. Measuring capillary hematocrit: Measuring capillary hematocrit is within the scope of practice for medical assistants.
B. Obtaining a throat culture: Obtaining a throat culture is a common task for medical assistants.
C. Performing a fecal occult blood test: Performing a fecal occult blood test is within the medical assistant’s scope of practice.
D. Interpreting microscopic preparation of urine: Interpreting the results of a microscopic urine preparation typically requires a higher level of training and is often performed by a lab technician or other specialized personnel.
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