A nurse is assisting with the admission of a new client to the unit. Which of the following actions should the nurse take to build a rapport with the client?
Avoid eye contact with the client to prevent the client from feeling awkward.
Remain silent after asking the client a question to allow the client a chance to respond.
Ask questions that only require one-word answers to prevent anxiety about answering detailed questions.
Have music on in the background to distract the client from being anxious.
The Correct Answer is B
A. Avoid eye contact with the client to prevent the client from feeling awkward. Avoiding eye contact may come off as dismissive and can hinder rapport-building.
B. Remain silent after asking the client a question to allow the client a chance to respond. Using therapeutic silence gives the client time to gather their thoughts and feel heard.
C. Ask questions that only require one-word answers to prevent anxiety about answering detailed questions. Open-ended questions encourage communication and help establish trust.
D. Have music on in the background to distract the client from being anxious. Music might be a distraction rather than a rapport-building tool, as it may prevent active listening.
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Related Questions
Correct Answer is D
Explanation
A. Orientation phase : The orientation phase is when trust begins to form but is not yet solidified.
B. Identification phase: During this phase, the client begins to work with the nurse but has not yet fully accepted interventions.
C. Resolution phase: This phase is the termination of the nurse-client relationship, where trust has already been established.
D. Working phase: The working phase is when trust is fully developed, and the client actively engages in the care process.
Correct Answer is C
Explanation
A. Taking on extra shifts to compensate for staffing issues. Overworking increases stress and exhaustion, contributing to burnout rather than preventing it. Nurses need adequate rest to provide quality care.
B. Neglecting to seek support from colleagues and supervisors. Avoiding support leads to isolation and increased emotional distress. Seeking help from colleagues, supervisors, or mental health professionals is crucial in managing stress.
C. Maintaining a balanced diet and regular exercise. Proper nutrition, physical activity, and self-care help nurses maintain physical and mental well-being, reducing burnout risk.
D. Avoiding self-care activities to focus solely on work. Self-care is essential for long-term resilience in nursing. Ignoring personal well-being to prioritize work leads to exhaustion and decreased job satisfaction.
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