A nurse manager is instructing a newly licensed nurse in ways to improve their active listening skills. Which of the following behaviors should the nurse manager recommend?
Interrupt the client's statement to clarify thoughts or ideas.
Show emotion when a client is disclosing sensitive information.
Keep direct eye contact to a minimum.
Avoid looking at other clients on the unit.
The Correct Answer is D
A. Interrupt the client's statement to clarify thoughts or ideas. Interrupting can make the client feel unheard and disrupt the flow of conversation.
B. Show emotion when a client is disclosing sensitive information. While empathy is important, the nurse should remain professional and composed to provide objective support.
C. Keep direct eye contact to a minimum. Avoiding eye contact may appear disinterested or disengaged.
D. Avoid looking at other clients on the unit. Maintaining focus on the client demonstrates active listening, engagement, and respect.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. Splitting : Splitting is a defense mechanism where a person sees others as all good or all bad, which is not evident in this scenario.
B. Denial: Denial is refusing to accept reality as a way to cope with distress. The client rejects the prognosis and insists on recovery despite medical evidence.
C. Displacement : Displacement is shifting emotions onto a less threatening target (e.g., being angry at a nurse instead of at the bad news).
D. Repression : Repression is unconsciously blocking out distressing thoughts rather than actively rejecting the reality of a loved one’s condition.
Correct Answer is B
Explanation
A. SMI (Serious Mental Illness): SMI refers to chronic mental health conditions, not childhood neglect.
B. ACES (Adverse Childhood Experiences): ACES describe traumatic events in childhood, including neglect, which increase lifelong health risks.
C. MLPS (Medical-Legal Partnership Services): MLPS focuses on integrating legal assistance into healthcare, not childhood trauma.
D. SE model (Social-Ecological Model): The SE model examines how individual, relationship, community, and societal factors impact health but does not define childhood neglect.
Whether you are a student looking to ace your exams or a practicing nurse seeking to enhance your expertise , our nursing education contents will empower you with the confidence and competence to make a difference in the lives of patients and become a respected leader in the healthcare field.
Visit Naxlex, invest in your future and unlock endless possibilities with our unparalleled nursing education contents today
Report Wrong Answer on the Current Question
Do you disagree with the answer? If yes, what is your expected answer? Explain.
Kindly be descriptive with the issue you are facing.