A television reporter calls the nursing unit requesting an update on the status of an elected official from the community who was admitted to the unit.
Which statement is the most appropriate response by the nurse when the reporter requests the official diagnosis?
“Only the client’s health care provider is authorized to release that information.”.
“I can confirm that the client is on the unit but no diagnosis has been made.”.
“I don’t know because tests are still being run on the client.”.
“You need to speak to the designated hospital contact.”.
The Correct Answer is D
You need to speak to the designated hospital contact. This is because the nurse has a duty to protect the client’s privacy and confidentiality, and cannot disclose any information about the client’s diagnosis or condition to the reporter without the client’s consent.
The nurse should refer the reporter to the hospital’s public relations department or spokesperson, who is authorized to handle such inquiries.
Choice A is wrong because it implies that the client’s healthcare provider can release the information without the client’s consent, which is not true.
Choice B is wrong because it confirms that the client is on the unit, which is a violation of the client’s privacy.
Choice C is wrong because it gives false information about the client’s status, which is unethical and unprofessional.
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Related Questions
Correct Answer is B
Explanation
“I apologize for not hearing you say that. Is there a better day for you?”.
This response shows empathy and respect for the client’s feelings and preferences.
It also invites the client to collaborate on finding a solution that works for both parties. Choice A is wrong because it is rude and defensive.
It does not acknowledge the client’s frustration or offer any alternatives. Choice C is wrong because it is dismissive and paternalistic.
It does not respect the client’s autonomy or consider the client’s reasons for not being able to come back on Friday.
Choice D is wrong because it is persuasive and manipulative.
It does not address the client’s concerns or explore other options.
The nurse-client relationship is based on trust, respect, and collaboration.
The nurse should use therapeutic communication skills to maintain a positive rapport with the client and promote their health and well-being.
Correct Answer is D
Explanation
Independent. An independent nursing intervention is an action that a nurse can perform by themselves, without any management from a doctor or another discipline.
Taking the client’s temperature again is an example of an independent nursing intervention because it does not require a physician’s order or collaboration with other health care professionals.
Choice A is wrong because an interdependent nursing intervention is an action that requires collaboration or consultation with other health care professionals.
Taking the client’s temperature again does not involve working with other disciplines.
Choice B is wrong because a dependent nursing intervention is an action that requires an order from a physician or another health care provider.
Taking the client’s temperature again does not require a physician’s order.
Choice C is wrong because a collaborative nursing intervention is an action that involves working with other health care professionals to provide patient care.
Taking the client’s temperature again does not require collaboration with other disciplines.
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