As a manager, you want to create behavioral interview questions. Considering occasional team conflicts on your unit, which of the following questions would address your goal of using behavioral questions effectively?
If you were to choose a single approach for handling conflicts, what would it be?
What’s your favored method of resolving conflicts?
Share an experience when you faced a project-related conflict. Describe your role in both the conflict and its resolution.
Rate your ability to work in teams and handle conflicts within a group.
The Correct Answer is C
Choice A Reason
Asking a candidate to choose a single approach for handling conflicts is more of a theoretical question rather than a behavioral one. Behavioral questions are designed to elicit responses based on past experiences, which can provide insight into how a candidate might handle similar situations in the future. This question does not effectively address the goal of using behavioral questions to understand past behavior and its outcomes.
Choice B Reason
Inquiring about a candidate’s favored method of resolving conflicts is also more theoretical. While it can provide some insight into their preferred conflict resolution style, it does not offer concrete examples of how they have handled conflicts in the past. Behavioral questions should focus on specific past experiences to better predict future behavior.
Choice C Reason
Asking a candidate to share an experience when they faced a project-related conflict and describe their role in both the conflict and its resolution is a classic behavioral interview question. This type of question requires the candidate to provide a specific example from their past, detailing the situation, their actions, and the outcome. This approach helps the interviewer understand how the candidate has handled real-life conflicts and their problem-solving skills.
Choice D Reason
Rating one’s ability to work in teams and handle conflicts within a group is more of a self-assessment question. While it can provide some insight into the candidate’s self-perception, it does not offer concrete examples of past behavior. Behavioral questions should focus on eliciting specific examples to better understand the candidate’s actual experiences and actions.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is ["A","B"]
Explanation
Choice A Reason
Making meeting minutes publicly available and sending them to anyone subscribed to the committee’s emailing list is a key aspect of shared governance. This practice ensures transparency and keeps all stakeholders informed about the decisions and discussions taking place. It allows staff members to stay updated and engaged in the process, fostering a sense of inclusion and participation.
Choice B Reason
Considering feedback gathered and revising the implementation plan accordingly is another critical element of shared governance. This approach demonstrates that the committee values the input of staff members and stakeholders, and is willing to make changes based on their suggestions. It promotes a collaborative environment where everyone’s voice is heard and respected, leading to more effective and accepted changes.
Choice C Reason
Remaining silent in response to nurses’ feedback and insisting that the change must be adhered to does not align with the principles of shared governance. Shared governance emphasizes collaboration, communication, and responsiveness to feedback. Ignoring the concerns of staff members can lead to dissatisfaction and resistance to change, undermining the goals of shared governance.
Correct Answer is C
Explanation
Choice A Reason:
Formulating a strategy in collaboration with an interdisciplinary team is an important step in the planning process. However, it is not the initial step. Before developing a strategy, it is crucial to understand the current environment and context in which the program will be implemented. This understanding helps in creating a more effective and targeted strategy.
Choice B Reason:
Creating a vision and mission statement for the upcoming challenge is also a vital part of strategic planning. These statements provide direction and purpose for the program. However, they should be developed after a thorough analysis of the environment. This ensures that the vision and mission are aligned with the realities and needs of the organization and its stakeholders.
Choice C Reason:
Analyzing the environment to identify its strengths, weaknesses, opportunities, and threats (SWOT analysis) is the most appropriate initial step. This analysis provides a comprehensive understanding of the internal and external factors that can impact the success of the fall prevention program. By identifying these factors early on, the manager can develop a strategic plan that leverages strengths, addresses weaknesses, capitalizes on opportunities, and mitigates threats. This foundational step ensures that subsequent planning efforts are grounded in a realistic assessment of the current situation.
Choice D Reason:
Putting into effect a plan of action that’s grounded in evidence is essential for the success of any program. Evidence-based practices ensure that the interventions are effective and supported by research. However, implementing a plan should come after the initial steps of environmental analysis, strategy formulation, and vision and mission development. Skipping these preliminary steps can lead to a plan that is not well-aligned with the organization’s needs and context.
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