Lee the nurse manager, offers personalized coaching sessions for Jillian (a new graduate nurse) to help her develop interpersonal skills. However, Jillian's schedule conflicts with Lee's and is unable to meet. In order to work with Jillian's schedule. Lee sacrifices his personal time. Which of the following conflict management strategies is Lee demonstrating?
accommodation
avoiding
compromising
competing
The Correct Answer is A
A. Accommodation involves giving in to the needs or desires of others, often at the expense of one’s own needs or preferences. In this scenario, Lee is accommodating Jillian’s schedule by sacrificing his own personal time to ensure she receives the coaching she needs.
B. Avoiding is a conflict management strategy where one party tries to ignore or evade the conflict, often by withdrawing from the situation. In this case, Lee is not avoiding the conflict but is actively working to resolve it by adjusting his schedule.
C. Compromising involves each party giving up something to reach a middle ground. While Lee is adjusting his schedule, he is not negotiating or finding a middle ground where both parties make concessions. Instead, he is accommodating Jillian’s needs by sacrificing his own time, which does not fit the definition of compromising.
D. Competing is a strategy where one party seeks to win the conflict at the expense of others. This involves pursuing one's own goals aggressively, often disregarding the needs or preferences of others. In this scenario, Lee is not trying to win or impose his preferences; rather, he is making a personal sacrifice to meet Jillian’s needs.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
Paid nonproductive time typically includes any time for which employees are paid but are not working directly. This includes vacation time, holiday time, and sick time, as these are periods when employees receive their regular pay without performing their job duties.
Correct Answer is D
Explanation
A. Leadership does not begin solely with formal recognition or a title. While being formally recognized or promoted can give you authority, true leadership is about influence, actions, and the ability to inspire and guide others.
B. Effective leadership involves continuous learning and development. As a nurse manager, you need to stay updated with evolving practices, enhance your skills, and adapt to changes within the healthcare environment.
C. While some people may have natural leadership traits, leadership skills can be taught and developed. Leadership involves a range of skills, including communication, problem-solving, and emotional intelligence, which can be learned and refined through training, experience, and education.
D. Leadership is indeed a lifelong process. It involves ongoing personal and professional growth, learning from experiences, adapting to changes, and continuously improving one’s skills. Effective leaders engage in self-assessment, seek feedback, and invest in their development throughout their careers.
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