The client tells the nurse "My biggest problem right now is trying to deal with a divorce. I didn't want a divorce and I still don't. But it's happening anyway!" Which of the following responses by the nurse will convey empathy?
You must be devastated.
Sounds like it has been a difficult time.
When one door closes, another door opens.
I'm so sorry, no wonder you are upset.
The Correct Answer is B
A. You must be devastated. This response presumes the client's feelings, which may or may not be accurate.
B. Sounds like it has been a difficult time. This response acknowledges the client’s feelings and the difficulty of their situation without making assumptions about their emotional state. It shows understanding and support, which are key components of empathetic communication.
C. When one door closes, another door opens. This response can come across as dismissive or minimizing the client's feelings.
D. I'm so sorry, no wonder you are upset. This response combines sympathy and a presumption of the client's feelings, which may not fully convey empathy.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
A. Role reversal: Role reversal occurs when individuals switch roles with each other, which is not applicable in this context.
B. Unconditional regard: Unconditional positive regard refers to showing complete acceptance of the client regardless of their actions or behaviors. This term does not describe the phenomenon of the nurse's feelings based on past experiences.
C. Transference: Transference is when a client projects feelings about someone from their past onto the therapist or nurse. This term does not describe the nurse's feelings based on past experiences.
D. Countertransference: Countertransference occurs when a nurse develops feelings toward a client based on the nurse's own past experiences or emotions. This is the correct term for the situation described.
Correct Answer is D
Explanation
A. "It enables clients to see that other individuals have mental health issues." This option is partially correct because one of the benefits of group therapy is that it helps clients understand they are not alone in their struggles and that others share similar issues. This can be comforting and validating for clients.
B. "It provides a forum to reinforce client teaching regarding medication administration." This is not typically the primary function of group therapy. While medication education may occasionally be part of group discussions, the main focus of group therapy is on interpersonal interactions and support rather than specific teaching about medication.
C. "It is economical, since one staff member can treat many clients at once." Although group therapy can be cost-effective, this reason is secondary to its therapeutic value. The primary goal of group therapy is to provide therapeutic benefits through interaction and shared experiences rather than focusing on cost-efficiency.
D. "It establishes a situation where the client can relate to others and share perceptions." This option is the most accurate. Group therapy allows clients to relate to others with similar issues, share experiences, and gain support, which is fundamental to the therapeutic process.
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