A group of staff nurses is dissatisfied with the new ideas presented by the newly hired nurse manager. The staff wants to keep their old procedures, and they resist the changes. Conflict arises from:

Group decision-making options.

Increases in group cohesiveness.

Perceptions of incompatibility.

Debates, negotiations, and compromises.

Answer and Explanation

The Correct Answer is C

Choice A reason: Group decision-making options can actually reduce conflict by involving staff in the process, thus it is not typically a source of conflict.

Choice B reason: Increases in group cohesiveness generally lead to better teamwork and less conflict, as the group works more effectively together.

Choice C reason: Perceptions of incompatibility are often at the heart of conflict, especially when new changes are introduced that challenge existing procedures and comfort zones.

Choice D reason: Debates, negotiations, and compromises are methods of resolving conflict, not causes of it. They are part of the conflict resolution process.

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Correct Answer is C

Explanation

Choice A reason: While the unit's philosophy should align with the organization's overall philosophy, it should not merely replicate it but rather adapt it to the specific context of the unit.

Choice B reason: Identifying the clients that will be served is important for service planning but is not the sole component of a unit's philosophy.

Choice C reason: The philosophy should encapsulate the unit's culture and values, guiding the approach to care and decision-making within the unit.

Choice D reason: Although the nursing manager plays a crucial role in developing the philosophy, it should be a collaborative process involving input from the entire unit team.

A. Frustration, conceptualization, action, and outcomes. B. Frustration, competition, negotiation, and action. C. Frustration, cooperation, collaboration, and action outcomes. D. Frustration, conceptualization, negotiation, and action.

Correct Answer is D

Explanation

Choice A reason: The term 'action' typically comes after 'conceptualization' and 'negotiation' in the conflict resolution process, as actions are taken based on the plans made during these stages. Therefore, this sequence is not accurate.

Choice B reason: While 'competition' can be a part of conflict, it is not typically described as a stage in the conflict resolution process. The stages focus more on the internal and interactive processes of resolving conflict.

Choice C reason: 'Cooperation' and 'collaboration' are goals of the conflict resolution process, not stages. They are the desired outcomes after successful negotiation and action.

Choice D reason: This choice accurately reflects the stages of conflict resolution. 'Frustration' is often the initial emotional response to conflict. 'Conceptualization' involves understanding the conflict and the perspectives involved. 'Negotiation' is the process of discussing and coming to an agreement. 'Action' is the implementation of the agreed-upon solutions.

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A group of staff nurses is dissatisfied with the new ideas presented by the newly hired nurse manager. The staff wants to keep their old procedures, and they resist the changes. Conflict arises from:

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Naxlex Comprehensive Predictor Exams

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Correct Answer is C

Explanation

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Correct Answer is D

Explanation

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