A nurse enters a client’s room to witness an informed consent for a gastroscopy. The client states he does not understand the procedure. Which of the following actions should the nurse take?

a. Root cause analysis:

Root cause analysis is a method used to identify the underlying causes of problems or adverse events. It involves systematically investigating an issue to determine the primary factors that contributed to its occurrence. Root cause analysis aims to identify not only the immediate causes but also the underlying systemic or process-related factors that led to the problem.

b. Benchmarking:

Benchmarking involves comparing an organization's performance, processes, or outcomes to those of other organizations or industry standards that are recognized as leaders or best practices. It allows organizations to identify areas for improvement by learning from the successes and best practices of others. Benchmarking can help organizations set performance targets, improve processes, and achieve excellence in various areas.

c. Risk benefit analysis:

Risk-benefit analysis is a method used to evaluate the potential risks and benefits associated with a decision, action, or intervention. It involves assessing the likelihood and severity of potential risks and comparing them to the expected benefits or outcomes. Risk-benefit analysis helps decision-makers weigh the advantages and disadvantages of different options to make informed decisions that maximize benefits while minimizing risks.

d. Structure audit:

A structure audit is an evaluation of the organizational structure, policies, procedures, and resources in place within an organization. It assesses the adequacy and effectiveness of the organizational infrastructure in supporting the delivery of services or achieving organizational goals. Structure audits help identify strengths and weaknesses in the organization's structure and processes, providing insights into areas that may require improvement or enhancement.

a. Educate the client about the risks of refusing the procedure:

This option suggests providing information about the potential consequences of not undergoing the gastroscopy. While educating the client about risks is essential, the immediate concern is the client's lack of understanding about the procedure itself.

b. Complete the incident report:

Filling out an incident report is typically reserved for situations where there has been an actual incident, such as a medical error or adverse event. In this case, the client's lack of understanding does not constitute an incident but rather a need for clarification.

c. Inform the provider that the client requires clarification about the procedure:

This is the correct action. It involves escalating the issue to the provider responsible for performing the gastroscopy. The provider can then address the client's concerns, answer questions, and provide additional information to ensure informed consent.

d. Answer the client’s questions concerning the procedure:

While answering the client's questions is important, it's not solely the nurse's responsibility to ensure the client understands the procedure. The provider, who will perform the gastroscopy, should be informed of the client's confusion so they can address it effectively.