A nurse manager is preparing to meet with a group of staff nurses who are experiencing conflict. Which of the following mediation strategies should the nurse manager plan to implement to resolve the conflict?

Direct anyone who becomes angry to leave the room.

Establish demands from each party that allow for negotiations.

Facilitate discussion until all parties agree.

Determine who is at fault in the situation.

Answer and Explanation

The Correct Answer is C

A: Directing anyone who becomes angry to leave the room may escalate tensions and hinder resolution.
B: Establishing demands from each party can create a confrontational atmosphere where parties are more focused on winning than resolving the conflict.
C: In resolving staff conflicts, facilitating discussion until all parties agree is a constructive strategy that promotes understanding and collaboration. This approach encourages open communication, allows for the expression of different viewpoints, and works towards a consensus that respects everyone's needs and concerns.

D: Determining fault can increase defensiveness and hinder collaboration in resolving the conflict. It is counterproductive as it places blame, which can lead to defensiveness and hinder the resolution process.

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Correct Answer is C

Explanation

A: Percussion should be performed with a cupped hand to provide effective airway clearance, not with a flat hand.
B: Postural drainage is typically performed multiple times per day to help clear secretions from the lungs in cystic fibrosis.
C: Postural drainage is often performed before meals to minimize the risk of vomiting due to manipulation of the abdomen.
D: Bronchodilators are not typically administered after postural drainage; they are used to help open the airways before the procedure.

A. "I will need to keep my hand elevated above my heart for several days." B. "I can apply heat for the first 24 hours to minimize the pain in my hand." C. "I should not use my affected hand for 4 to 6 weeks." D. "I should expect numbness and tingling in my hand."

Correct Answer is A

Explanation

A. Keeping the hand elevated above the heart is necessary after carpal tunnel surgery since it minimizes pain and swelling.
B. Heat application is not recommended immediately after carpal tunnel surgery, as it may increase swelling and discomfort.
C. Resting the affected hand allows for proper healing and reduces the risk of complications after carpal tunnel surgery. However, complete non-use for 4-6 weeks is a long period.
D. Numbness and tingling in the hand may be expected immediately after surgery due to residual effects of anesthesia, but it is not a long-term expectation.

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A nurse manager is preparing to meet with a group of staff nurses who are experiencing conflict. Which of the following mediation strategies should the nurse manager plan to implement to resolve the conflict?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

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Correct Answer is C

Explanation

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Correct Answer is A

Explanation

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