A nurse manager is preparing to meet with a group of staff nurses who are experiencing conflict. Which of the following mediation strategies should the nurse manager plan to implement to resolve the conflict?

Direct anyone who becomes angry to leave the room.

Establish demands from each party that allow for negotiations.

Facilitate discussion until all parties agree.

Determine who is at fault in the situation.

Answer and Explanation

The Correct Answer is C

A: Directing anyone who becomes angry to leave the room may escalate tensions and hinder resolution.
B: Establishing demands from each party can create a confrontational atmosphere where parties are more focused on winning than resolving the conflict.
C: In resolving staff conflicts, facilitating discussion until all parties agree is a constructive strategy that promotes understanding and collaboration. This approach encourages open communication, allows for the expression of different viewpoints, and works towards a consensus that respects everyone's needs and concerns.

D: Determining fault can increase defensiveness and hinder collaboration in resolving the conflict. It is counterproductive as it places blame, which can lead to defensiveness and hinder the resolution process.

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Correct Answer is A

Explanation

A. Basal body temperature should be measured immediately upon waking and before any physical activity to ensure accuracy in detecting the slight temperature rise after ovulation.
B. Temperature taken after getting out of bed may not accurately reflect the basal body temperature.
C. Basal body temperature is best measured in the morning.

D. The timing here still allows for too much activity before measuring temperature, which can affect the reading.

A. Document assessment findings and interventions after providing care for a group of clients. B. Delay cleaning personal work area until the end of the shift. C. Gather supplies for a client's dressing change after removing the old dressing. D. Complete activities for one client before moving to the next client.

Correct Answer is D

Explanation

A. It's better to document assessment findings and interventions soon after interventions to ensure accuracy and avoid forgetting details.
B. Delaying cleaning personal work area until the end of the shift could lead to clutter and inefficiency throughout the shift.
C. Gather supplies for a client's dressing change after removing the old dressing.

Supplies should be gathered beforehand to streamline the process and reduce the time the wound is exposed.
D. This approach helps maintain focus and efficiency, reducing the chance of errors and ensuring that care is fully and effectively provided to one client before moving to another.

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A nurse manager is preparing to meet with a group of staff nurses who are experiencing conflict. Which of the following mediation strategies should the nurse manager plan to implement to resolve the conflict?

Nursing Test Bank

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