A patient is irritable and complains to the nurse about difficulty sleeping last night. Which response by the nurse is most appropriate?

A. Address the patient by his last name.
Addressing the patient by their last name can be formal but may not reflect the patient’s personal preference. It is generally respectful but does not consider individual preferences.

B. Use both first and last name with each encounter.
Using both names with each encounter can be overly formal and might not be necessary unless specified by the healthcare setting or the patient’s preference.

C. Call the patient by his first name.
Using the patient’s first name can be perceived as too informal or presumptive, depending on the patient’s preferences and cultural norms.

D. Ask the patient how he prefers to be addressed.
This is the most appropriate approach as it shows respect for the patient’s preferences and allows for a personalized and respectful interaction. It acknowledges that patients may have specific preferences for how they are addressed.

A. Use medical terminology
Using medical terminology can be confusing for a lay audience. Facilitating learning involves using simple, understandable language that the audience can easily grasp.

B. Articulate wording at a slow pace.
Speaking at a slow and clear pace helps ensure that the audience can follow the information and understand the content of the presentation. This approach is effective for facilitating learning, especially for complex topics.

C. Turn down the lighting prior to presenting the information.
Turning down the lighting can make it difficult for the audience to see visual aids or read presentation materials. Proper lighting is important for ensuring that all participants can view and engage with the content.

D. Allow soft background music to play while presenting.
Background music can be distracting and interfere with the audience's ability to focus on the information being presented. It is better to have a distraction-free environment during a presentation.