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A nurse manager has set a goal to improve professional communication on the unit. The staff nurses have attended a session on how to distinguish between expressing opinions and giving advice. Which statement, if made by a staff nurse, indicates that further teaching is needed?

"Nurses who express opinions give patients the opportunity to make choices."

"Patient safety is enhanced if nurses have confidence in their ability to communicate."

"Expressing opinions or recommendations is an assertive behavior."

"Giving advice leads to independent decision-making by patients."

Answer and Explanation

The Correct Answer is D

A. Correct. Expressing opinions helps patients make their own decisions.

B. Correct. Confidence in communication supports patient safety.

C. Correct. Expressing opinions and recommendations can be forms of assertive communication.

D. Giving advice does not typically lead to independent decision-making; instead, it can impose a solution rather than fostering patient autonomy.

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Correct Answer is ["A","B","C","E"]

Explanation

A. Noise from nearby monitoring equipment can disrupt communication.

B. Cultural differences can affect communication effectiveness.

C. Use of medical terminology can be a barrier if not simplified for the client.

D. Facing the client when speaking is a technique that supports effective communication.

E. A client with dementia and memory loss may experience difficulties with communication.

A. "I should briefly state my reason for saying no and suggest a possible solution." B. "It is important to provide a detailed excuse that is logical." C. "My rights will be protected if I project my voice and give several excuses." D. "If I seem hesitant and avoid eye contact, saying no is believable."

Correct Answer is A

Explanation

A. Briefly stating a reason and suggesting a solution is an effective and assertive way to say no.

B. Providing a detailed excuse is unnecessary and can be seen as over-explaining.

C. Projecting the voice and giving several excuses can come off as defensive and unassertive.

D. Hesitation and avoiding eye contact undermine the effectiveness of saying no.

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A nurse manager has set a goal to improve professional communication on the unit. The staff nurses have attended a session on how to distinguish between expressing opinions and giving advice. Which statement, if made by a staff nurse, indicates that further teaching is needed?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

A nurse is discussing potential barriers to effective communication with a newly licensed nurse. Which of the following barriers should the nurse include?

Correct Answer is ["A","B","C","E"]

Explanation

A nurse educator teaches a staff nurse how to say no effectively. Which statement, if made by the staff nurse, indicates an understanding of the instructions?

Correct Answer is A

Explanation

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