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A nurse manager has set a goal to improve professional communication on the unit. The staff nurses have attended a session on how to distinguish between expressing opinions and giving advice. Which statement, if made by a staff nurse, indicates that further teaching is needed?

"Nurses who express opinions give patients the opportunity to make choices."

"Patient safety is enhanced if nurses have confidence in their ability to communicate."

"Expressing opinions or recommendations is an assertive behavior."

"Giving advice leads to independent decision-making by patients."

Answer and Explanation

The Correct Answer is D

A. Correct. Expressing opinions helps patients make their own decisions.

B. Correct. Confidence in communication supports patient safety.

C. Correct. Expressing opinions and recommendations can be forms of assertive communication.

D. Giving advice does not typically lead to independent decision-making; instead, it can impose a solution rather than fostering patient autonomy.

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Correct Answer is ["A","B","C","E"]

Explanation

A. Noise from nearby monitoring equipment can disrupt communication.

B. Cultural differences can affect communication effectiveness.

C. Use of medical terminology can be a barrier if not simplified for the client.

D. Facing the client when speaking is a technique that supports effective communication.

E. A client with dementia and memory loss may experience difficulties with communication.

A. The student seeks feedback from their clinical instructor on ways they can improve. B. The student develops their conflict management skills. C. The student develops an awareness of ways to properly use nonverbal communication. D. The student develops skills for reflective listening.

Correct Answer is B

Explanation

A. The student seeks feedback from their clinical instructor on ways they can improve.
This behavior demonstrates Self-Awareness, which involves recognizing one’s own strengths and weaknesses.

B. The student develops their conflict management skills.
This behavior demonstrates Self-Management, which involves managing one's emotions and responses, including handling conflicts effectively.

C. The student develops an awareness of ways to properly use nonverbal communication.
This behavior demonstrates Social Competence, which involves understanding and utilizing nonverbal cues in interactions.

D. The student develops skills for reflective listening.
This behavior demonstrates Relationship Management, focusing on effective communication and empathy in relationships.

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A nurse manager has set a goal to improve professional communication on the unit. The staff nurses have attended a session on how to distinguish between expressing opinions and giving advice. Which statement, if made by a staff nurse, indicates that further teaching is needed?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

A nurse is discussing potential barriers to effective communication with a newly licensed nurse. Which of the following barriers should the nurse include?

Correct Answer is ["A","B","C","E"]

Explanation

Emotional Intelligence includes four key domains: Self-Awareness, Self-Management, Social Competence, and Relationship Management. Which of the following behaviors exhibited by a student demonstrates Self-Management?

Correct Answer is B

Explanation

Which are known causes of workplace stress for nurses? (Select all that apply.)

The nurse cares for a patient who is admitted to the medical unit. The patient has type 2 diabetes mellitus, a blood glucose of 420 mg/dL, and a foot ulcer. Which statement, if made by the nurse, is appropriate when giving feedback to this patient?

A nurse is preparing to review discharge instructions with a client who reports having hearing loss. Which of the following actions should the nurse plan to take?

The nurse is a member of a quality improvement project team to improve communication when a patient is transferred to another unit. Which statement by the nurse is appropriate to demonstrate positive regard for the team members?

The charge nurse informs a staff nurse that it is her turn to float to another unit. Which response by the staff nurse is aggressive?

A new graduate nurse feels that the staff nurses are not empathetic and do not provide reassurance or positive feedback. Which action by the graduate nurse is appropriate?

A nurse instructs colleagues about the use of humor with patients. Which statement, if made by a colleague, indicates that the teaching is effective?