Identify the independent nursing actions. (Select All That Apply)

A. Spoken words: Verbal communication primarily involves the use of spoken words to convey messages.

B. Body language: While body language is a crucial aspect of communication, it is non-verbal communication. Non-verbal communication includes gestures, facial expressions, posture, and eye contact.

C. Gesture: Gestures are also part of non-verbal communication, involving movements of hands or other body parts to express thoughts or feelings.

D. Intonation: Intonation refers to the rising and falling pitch patterns in speech. It conveys nuances of meaning and emotions, enhancing the spoken words. Intonation is a verbal aspect of communication.

A. The nurse tells the patient not to worry about the surgery: This response dismisses the patient's concerns and does not engage in active listening. It does not encourage the patient to express their feelings or concerns.

B. The nurse assures the patient that the surgeon is very experienced: While this response provides information, it does not actively listen to the patient's concerns. It might be reassuring, but it doesn't engage in a deeper understanding of the patient's feelings.

C. The nurse asks the patient why they are afraid of surgery: This response demonstrates active listening. By asking the patient to express their fears, the nurse is encouraging the patient to talk about their concerns openly. This fosters a therapeutic relationship and allows the nurse to better understand the patient's emotions and address their specific worries.

D. The nurse shares her/his own experience of having surgery: Sharing personal experiences can sometimes be helpful, but in this context, it doesn't actively listen to the patient. It shifts the focus away from the patient's concerns to the nurse's experiences, which might not be relevant or helpful to the patient.