The goals of therapeutic communication are to:
Focus on the staff member and to build rapport
Focus on the attitude of the client
Focus on the client and to build a rapport
Foster a social relationship
The Correct Answer is C
Choice A rationale: this is incorrect since it implies that the needs of the staff member are to be given the primary focus rather than the client’s needs.
Choice B rationale: this is inaccurate since it suggests that the staff member is evaluating or criticizing the client's attitude. This can make the client become defensive and resistant during their management process.
Choice C rationale: the client is the primary focus in a therapeutic relationship hence in therapeutic communication, the staff member should be empathetic and non-judgmental to the client. They should build a rapport with the client by exercising effective communication skills such as using open-ended questions, active listening, and providing feedback to facilitate the client's expression of feelings and needs.
Choice D rationale: this statement is incorrect as it suggests that the staff member is trying to foster a personal and casual relationship with the client which can compromise their professional role in patient management.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is ["A","B","E"]
Explanation
Choice A rationale: Risperdal is an antipsychotic that can help reduce psychotic symptoms such as delusions and hallucinations, as well as stabilize mood swings.
Choice B rationale: Lithium is a mood stabilizer that can prevent manic episodes and reduce the risk of suicide.
Choice C rationale: Ativan is a benzodiazepine that can relieve anxiety and panic attacks.
Choice D rationale: Benadryl is an antihistamine that can cause drowsiness and sedation, but has no effect on mood.
Choice E rationale: Depakote is a mood stabilizer that can also treat seizures and migraines.
Correct Answer is B
Explanation
Choice A rationale: this statement is an example of false reassurance which may be dismissive and may make the client feel pressured to recover quickly.
Choice B rationale: this statement shows empathy since it acknowledges the client’s pains and validates the feelings and emotions without making them feel judged.
Choice C rationale: this statement is an example of positive reframing and can make the client feel guilty for feeling negative and may make them feel invalidated.
Choice D rationale: this is a form of sympathy to the patient rather than being empathetic since it shows that the nurse is sorry for the patient but is not necessarily relating to their emotions.
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