The nurse manager plans a series of staff development workshops for charge nurses to help them deal with conflicts. The first workshop introduces the four stages of conflict, which are:
Frustration, conceptualization, action, and outcomes.
Frustration, competition, negotiation, and action.
Frustration, cooperation, collaboration, and action outcomes.
Frustration, conceptualization, negotiation, and action.
The Correct Answer is D
Choice A reason: The term 'action' typically comes after 'conceptualization' and 'negotiation' in the conflict resolution process, as actions are taken based on the plans made during these stages. Therefore, this sequence is not accurate.
Choice B reason: While 'competition' can be a part of conflict, it is not typically described as a stage in the conflict resolution process. The stages focus more on the internal and interactive processes of resolving conflict.
Choice C reason: 'Cooperation' and 'collaboration' are goals of the conflict resolution process, not stages. They are the desired outcomes after successful negotiation and action.
Choice D reason: This choice accurately reflects the stages of conflict resolution. 'Frustration' is often the initial emotional response to conflict. 'Conceptualization' involves understanding the conflict and the perspectives involved. 'Negotiation' is the process of discussing and coming to an agreement. 'Action' is the implementation of the agreed-upon solutions.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
Choice A reason: Responsibility refers to the obligation to perform duties and tasks, but it does not imply the transfer of activities to another individual.
Choice B reason: Legal authority pertains to the power granted by law to perform certain actions, which is not specific to the delegation of tasks.
Choice C reason: Accountability is the obligation to report, explain, and be answerable for resulting consequences, not the act of transferring tasks.
Choice D reason: Supervision is the correct term as it involves overseeing the performance of tasks by another individual, ensuring that they are carried out correctly and safely.
Correct Answer is D
Explanation
Choice A reason: While asking for assistance is important, the first action should be to assess the client for any injuries to determine the appropriate course of action.
Choice B reason: Instructing the client to ask for help is a preventive measure for future incidents but does not address the immediate concern of potential injuries.
Choice C reason: Calling the provider is necessary after assessing and stabilizing the client's condition, not as the first action upon finding the client on the floor.
Choice D reason: The nurse's priority is to ensure the client's safety. Inspecting the client for injuries immediately helps to identify any urgent medical needs and is the most appropriate first response.
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