A Registered Nurse (RN) who has been employed in the ambulatory care unit for six weeks is consistently 10-20 minutes late for work. The nurse's lateness has caused unrest among other staff members. The nurse is due to receive a 3-month probation evaluation in one month. How should the manager appropriately deal with this situation?
Tell the nurse that she will be fired if her behavior does not change.
Confront the nurse to discuss the lateness and initiate problem-solving measures.
Tell the other staff members to cover for the nurse until she arrives.
Address the lateness with the nurse at the 3-month probation evaluation.
The Correct Answer is B
Choice A reason: Telling the nurse she will be fired if her behavior does not change is a final warning and may not be the best initial approach. It can create a hostile work environment and does not facilitate a solution to the underlying issue.
Choice B reason: Confronting the nurse to discuss the issue and initiate problem-solving measures is a proactive approach. It allows the manager to understand the reasons behind the lateness and work with the nurse to find a solution, which could include time management strategies.
Choice C reason: Telling other staff members to cover for the late nurse does not address the problem and may lead to further unrest and resentment among the team.
Choice D reason: Waiting to address the issue at the 3-month probation evaluation delays dealing with the problem and allows the disruptive behavior to continue, potentially affecting patient care and team dynamics.
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Related Questions
Correct Answer is D
Explanation
Choice A reason: Reliance on the manager for direct guidance does not demonstrate the proactive qualities of a follower in action. Followers should be able to work independently while understanding the direction provided by leaders.
Choice B reason: Avoiding the use of a new protocol until receiving peer feedback may indicate a lack of initiative or resistance to change, which are not characteristics of an effective follower.
Choice C reason: While adherence to decisions is important, strict adherence without question does not embody the critical thinking and engagement expected of a follower in action.
Choice D reason: Self-awareness and the ability to speak up reflect a follower who is engaged, thoughtful, and proactive, which are key qualities in a dynamic healthcare environment.
Correct Answer is D
Explanation
Choice A reason: Purchasing software may help with tracking activities, but it is not the first step in managing time effectively. It does not address the underlying issues of time management.
Choice B reason: Reorganizing spaces can be helpful, but without clear goals, it may not lead to effective time management.
Choice C reason: Identifying time-consuming activities is important, but it should come after setting clear goals to provide direction for prioritization.
Choice D reason: Determining personal and professional goals is the first step in time management as it allows the manager to prioritize activities and align them with their objectives.
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