When creating staffing schedules, a nurse manager must compute paid nonproductive hours. In this calculation, the nurse manager takes into account:

Choice A Reason:

Human beings tend to be untruthful by default and may not cooperate effectively unless they are held accountable. While accountability is important in any team setting, the statement that human beings tend to be untruthful by default is a broad generalization and not the primary reason for creating group agreements. Group agreements are more about fostering a positive and collaborative environment rather than assuming negative behavior from the outset.

Choice B Reason:

In the absence of agreements, there is an unspoken approval for individuals to conduct themselves however they please. This choice highlights the importance of having clear guidelines to prevent chaos and ensure everyone understands the expected behavior. However, it does not fully capture the essence of why agreements are crucial for team collaboration and conflict resolution.

Choice C Reason:

Agreements help differentiate between team members who cooperate effectively and those who are less productive. While agreements can help identify productive behaviors, their primary purpose is not to single out individuals but to create a cohesive and supportive team environment. The focus is on collective success rather than individual performance.

Choice D Reason:

Agreements emphasize that despite disagreements and gossip that may arise during meetings, these conflicts are never aimed at individuals personally. This choice best captures the essence of why group agreements are essential. They provide a framework for respectful communication and conflict resolution, ensuring that disagreements are handled professionally and do not become personal attacks. This helps maintain a positive team dynamic and fosters trust among team members.

Choice A Reason:

The conflict can help nurses better identify their common values. While conflict can sometimes lead to positive outcomes, such as a deeper understanding of shared values and improved communication, it often requires effective conflict resolution strategies and a supportive environment. In the context of a new policy that has already sparked mistrust, it is less likely that the immediate outcome will be positive without deliberate efforts to address the underlying issues.

Choice B Reason:

Diverted attention and energy from patient care may potentially impact patient well-being. This is a significant concern in healthcare settings, especially in intensive care units where patient needs are critical. When nurses are preoccupied with internal conflicts and mistrust, their focus on patient care can be compromised, leading to potential negative outcomes for patients. Ensuring that the team remains cohesive and focused on patient care is essential for maintaining high standards of care and patient safety.

Choice C Reason:

The policy change, being the correct choice, will improve the overall unit performance. This statement assumes that the policy change is inherently beneficial and that its positive effects will be immediately apparent. However, even well-intentioned policies can face resistance if not properly communicated and implemented. The initial mistrust and conflict may hinder the potential benefits of the policy, at least in the short term.

Choice D Reason:

When observing the favorable results of the decision, the dissenting nurses may recognize their previous stance was mistaken, promoting unity within the group. While this outcome is possible, it is not the most likely immediate outcome given the initial mistrust and conflict. It often takes time for the positive effects of a policy change to become evident and for dissenting team members to change their perspectives. Effective leadership and communication are crucial in facilitating this process.