A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?
Tell the client that offensive language is a problem.
Ask the client to avoid using offensive language.
Describe how the offensive language is disrespectful of others.
Explain positive consequences of using appropriate language.
The Correct Answer is C
A. Telling the client that offensive language is a problem does not involve a respectful, caring approach or explain the issue.
B. Asking the client to avoid offensive language is a step that can come after explaining the issue.
C. Describing how the offensive language is disrespectful of others is the first step in the CARE method, which involves Confronting the behavior with a clear explanation.
D. Explaining positive consequences is a later step, after addressing the current behavior.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
A. Remaining silent when a resident tells a demeaning joke may not be ideal, but it's not as harmful as actively making a demeaning joke.
B. Laughing together while watching television is a positive interaction.
C. Laughing at themselves after an accident can foster a positive environment and is harmless.
D. Making a joke about a confused resident to other residents is inappropriate and demeaning, requiring intervention.
Correct Answer is ["D","E"]
Explanation
A. Using sarcasm is more typical of an aggressive or passive-aggressive communicator.
B. Interrupting others is characteristic of an aggressive communicator.
C. Blaming others for misunderstandings is more typical of an aggressive communicator.
D. Passive communicators often avoid standing up for themselves when boundaries are crossed, showing a lack of assertiveness.
E. Passive communicators tend to respond in agreement to avoid conflict, even if they do not truly agree.
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