A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?

Tell the client that offensive language is a problem.

Ask the client to avoid using offensive language.

Describe how the offensive language is disrespectful of others.

Explain positive consequences of using appropriate language.

Answer and Explanation

The Correct Answer is C

A. Telling the client that offensive language is a problem does not involve a respectful, caring approach or explain the issue.

B. Asking the client to avoid offensive language is a step that can come after explaining the issue.

C. Describing how the offensive language is disrespectful of others is the first step in the CARE method, which involves Confronting the behavior with a clear explanation.

D. Explaining positive consequences is a later step, after addressing the current behavior.

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Free Nursing Study Resources

Correct Answer is A

Explanation

A. The nurse should provide information and support but the decision about medical treatment should be made by the patient in consultation with their healthcare provider.

B. While it is important to refer the patient to a doctor for specific medical advice, the nurse's role is to support and provide information, not to avoid the question.

C. Personal anecdotes are not appropriate for guiding a patient's medical decisions and do not provide professional or evidence-based guidance.

D. Personal experiences with herbal supplements are not relevant and may mislead the patient.

A. "I decline the opportunity at this time." B. "It's just not the right time for me to do this." C. "Everyone knows there are others who can chair this committee better than me." D. "Can you tell me why you chose me?"

Correct Answer is A

Explanation

A. This statement is clear, direct, and assertive.

B. This statement is somewhat assertive but less direct.

C. This statement deflects responsibility and undermines the nurse's own abilities.

D. This statement does not directly decline the offer and shifts the focus to the reason for selection.

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A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?

Nursing Test Bank

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Correct Answer is A

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