A nurse manager is concerned about the low client satisfaction rates due to long clinic wait times. Which of the following actions should the nurse take to increase client satisfaction rates?

Review clinic wait times within the last 3 months

Creating a policy where the clinic staff must call to remind clients of their appointments

Reviewing client satisfaction surveys within the last 3 months

Creating a policy where the clinic staff must room a client within 10 min of their appointment time

Answer and Explanation

The Correct Answer is D

Creating a policy where the clinic staff must room a client within 10 minutes of their appointment time can help to reduce clinic wait times and improve client satisfaction rates. Long wait times can be a significant source of frustration for clients, and ensuring timely rooming of clients can help address this issue.

A, B and C are important steps in identifying areas for improvement but do not address the client’s issues to improve satisfaction rates.

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Correct Answer is B

Explanation

Secondary prevention involves the early detection of diabetes by screening for elevated blood sugar levels. Identifying individuals with high blood sugar levels allows for timely intervention and management to prevent the progression of diabetes and its associated complications.

A, C, and D are more focused on health promotion and primary prevention rather than early detection and intervention for those already at risk for developing type 2 diabetes mellitus.

A. Linkages B. Surveillance C. Evaluation D. Policy development

Correct Answer is B

Explanation

Surveillance involves the ongoing systematic collection, analysis, interpretation, and dissemination of health data to monitor and understand health problems. By attending the APHA meeting, the nurse may engage in surveillance indirectly by staying informed about current public health issues, emerging trends, and new research findings presented at the conference.

A. Linkages involves connecting individuals and communities with needed personal health services and ensuring the provision of healthcare when otherwise unavailable.

C. Evaluation involves assessing the effectiveness, accessibility, and quality of population-based health programs and services.

D. Policy development involves advocating for and promoting public health policies, laws, and regulations that support the health of populations.

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A nurse manager is concerned about the low client satisfaction rates due to long clinic wait times. Which of the following actions should the nurse take to increase client satisfaction rates?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

A nurse in a public clinic is planning a health fair for clients in the community who are at risk for developing type 2 diabetes mellitus. Which of the following activities should the nurse include for secondary prevention?

Correct Answer is B

Explanation

A community health nurse attends the American Public Health Association (APHA) meeting annually to stay current in the field and to interact with colleagues across the country. Which of the core functions of epidemiology is the nurse engaged in?

Correct Answer is B

Explanation

A nurse is preparing a presentation for a local community parent group about preventing children from contracting influenza. Which of the following should the nurse include as the most effective prevention measure?

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