A nurse manager is concerned about the low client satisfaction rates due to long clinic wait times. Which of the following actions should the nurse take to increase client satisfaction rates?
Review clinic wait times within the last 3 months
Creating a policy where the clinic staff must call to remind clients of their appointments
Reviewing client satisfaction surveys within the last 3 months
Creating a policy where the clinic staff must room a client within 10 min of their appointment time
The Correct Answer is D
Creating a policy where the clinic staff must room a client within 10 minutes of their appointment time can help to reduce clinic wait times and improve client satisfaction rates. Long wait times can be a significant source of frustration for clients, and ensuring timely rooming of clients can help address this issue.
A, B and C are important steps in identifying areas for improvement but do not address the client’s issues to improve satisfaction rates.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
Secondary prevention interventions for autism spectrum disorder (ASD) focus on early detection and intervention to reduce the impact of the condition. Early identification allows for prompt intervention and support, which can improve outcomes for children with ASD by facilitating access to appropriate services and therapies.
A, B, and C are all important components of public health efforts to promote child health and development, but they primarily focus on primary prevention
Correct Answer is C
Explanation
Avoiding triggers can prevent exacerbations of asthma symptoms. Recognizing the role of allergens in triggering asthma attacks and understanding the importance of avoiding them demonstrates an understanding of proactive asthma management.
A. With proper management, including medication and avoidance of triggers, most children with asthma can participate in sports and physical activities.
B. Poorly controlled asthma leads to more missed school days
D Coughing and shortness breath indicates poorly controlled asthma.
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