A nurse manager is concerned about the low client satisfaction rates due to long clinic wait times. Which of the following actions should the nurse take to increase client satisfaction rates?
Review clinic wait times within the last 3 months
Creating a policy where the clinic staff must call to remind clients of their appointments
Reviewing client satisfaction surveys within the last 3 months
Creating a policy where the clinic staff must room a client within 10 min of their appointment time
The Correct Answer is D
Creating a policy where the clinic staff must room a client within 10 minutes of their appointment time can help to reduce clinic wait times and improve client satisfaction rates. Long wait times can be a significant source of frustration for clients, and ensuring timely rooming of clients can help address this issue.
A, B and C are important steps in identifying areas for improvement but do not address the client’s issues to improve satisfaction rates.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is C
Explanation
Social justice in nursing involves advocating for fairness, equality, and the rights of all individuals, including vulnerable populations such as older adults who may be at risk of abuse. Reporting suspected abuse is an important step in protecting the rights and well-being of older adults and ensuring that they receive the support and intervention they need.
A, B, and D may also be important principles in nursing practice, but in this scenario, reporting concerns of suspected abuse aligns most closely with the principle of social justice
Correct Answer is C
Explanation
The emergence of antibiotic-resistant strains of bacteria, such as gonorrhea, syphilis, and others, poses a serious challenge in the treatment and control of STIs. Antibiotic resistance can lead to treatment failure and persistent infections, contributing to the spread of STIs and their impact on public health.
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