An experience of intense conflict or pressure that is greater than the person's immediate ability to solve or handle is termed

Panic

Apathy

Crisis

Disaster

Answer and Explanation

The Correct Answer is C

A. Panic:

Panic refers to a sudden, overwhelming fear or anxiety that immobilizes a person. It is an emotional response, not necessarily tied to a conflict that exceeds coping ability.

B. Apathy:

Apathy is a lack of interest, enthusiasm, or concern. It does not describe an intense conflict or pressure.

C. Crisis:

A crisis is a psychological disequilibrium in a person who faces a situation that is perceived as overwhelming or insurmountable with their current coping mechanisms.

D. Disaster:

A disaster is a large-scale event that causes destruction and can affect many people; it is an external event rather than a personal psychological state.

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Correct Answer is D

Explanation

A. “Ms. Smith, you're wrong about that. Of course, we care.”

This is dismissive and invalidates her feelings. It shuts down communication rather than exploring her emotions.

B. “Ms. Smith, maybe the doctor can change the dosage of your medication. That will make you feel better.”

This jumps to a solution without first understanding the cause of her feelings. It also medicalizes emotional distress prematurely.

C. “I care or I wouldn't continue to work here.”

This response shifts focus to the nurse and may appear defensive or self-serving.

D. “Like nobody cares? Please tell me more about what you are feeling.”

This is a therapeutic response that encourages Ms. Smith to open up and feel heard. It uses reflection and invites further discussion.

A. "Can you identify some of the things in your job that are causing you to feel stressed?" B. "You need to avoid stressful situations; it would be wise to start looking for another job" C. “I’m really sorry you have so much job stress." D. "It is important to eliminate stressful situations so you can reduce your panic attacks.”

Correct Answer is A

Explanation

A. “Can you identify some of the things in your job that are causing you to feel stressed?”

This is a therapeutic, open-ended question that encourages exploration of specific stressors, leading to problem-solving.

B. “You need to avoid stressful situations; it would be wise to start looking for another job.”

This is prescriptive and premature, suggesting avoidance rather than coping and reflection.

C. “I’m really sorry you have so much job stress.”

While empathetic, this does not promote further communication or assessment.

D. “It is important to eliminate stressful situations so you can reduce your panic attacks.”

Eliminating all stressors is unrealistic; this advice is not therapeutic and doesn’t address the client’s individual concerns.

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An experience of intense conflict or pressure that is greater than the person's immediate ability to solve or handle is termed

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

Your patient, who is usually very talkative, does not respond to you when you enter the room, When asked why she is so quiet today. Ms. Smith responds, "I feel like nobody cares." Which response below is the best one for you to say to Ms. Smith?

Correct Answer is D

Explanation

A patient with a panic disorder tells the nurse that she has a lot of job-related stress. Which response by the nurse is most therapeutic for this patient?

Correct Answer is A

Explanation

A physician who has a medical degree plus additional specialized training in the treatment and identification of mental disorders is called a

Which of the following should be avoided when communicating with a mentally ill patient?

A crisis is sometimes brought about by some specific event and is often the "last straw." What element of a crisis is this?

A patient in crisis tells the nurse he has feelings of helplessness and hopelessness. The nurse identifies that the patient is at risk for:

Therapeutic communication during crisis intervention always begins with

The nurse is developing a care plan for a mentally ill patient. The nurses' first priority would be to assess:

Attempting to correct a problem using coping mechanisms, solutions, or behaviors previously found to be effective is what phase of a crisis?

A negative characteristic of someone or something with attributes considered disgraceful or discrediting is termed