The chief nursing officer understands that clinical incompetence is best prevented by:

Formalized competency program with established standards for practice.

Standardized clinical skills checklist.

Administration of personality tests and competency assessments at the point of hire.

Flexible protocol for evaluating competency skills.

Answer and Explanation

The Correct Answer is A

Choice A reason: A formalized competency program with established standards for practice ensures that all nurses meet a certain level of proficiency and adhere to the same high standards, which is essential for preventing clinical incompetence.

Choice B reason: While a standardized clinical skills checklist can be a useful tool for assessing specific skills, it does not encompass the comprehensive approach of a formalized competency program.

Choice C reason: Personality tests and competency assessments at the point of hire can help in selecting competent staff, but they are not sufficient on their own to prevent clinical incompetence throughout an employee's tenure.

Choice D reason: A flexible protocol for evaluating competency skills may allow for individualized assessment, but without established standards, it may not effectively prevent clinical incompetence.

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Correct Answer is D

Explanation

Choice A reason: The term 'action' typically comes after 'conceptualization' and 'negotiation' in the conflict resolution process, as actions are taken based on the plans made during these stages. Therefore, this sequence is not accurate.

Choice B reason: While 'competition' can be a part of conflict, it is not typically described as a stage in the conflict resolution process. The stages focus more on the internal and interactive processes of resolving conflict.

Choice C reason: 'Cooperation' and 'collaboration' are goals of the conflict resolution process, not stages. They are the desired outcomes after successful negotiation and action.

Choice D reason: This choice accurately reflects the stages of conflict resolution. 'Frustration' is often the initial emotional response to conflict. 'Conceptualization' involves understanding the conflict and the perspectives involved. 'Negotiation' is the process of discussing and coming to an agreement. 'Action' is the implementation of the agreed-upon solutions.

A. Reliance on the manager to provide direct guidance on patient care management. B. Avoiding use of the new protocol until feedback from peers is obtained. C. Strict adherence to unit leaders' decisions. D. Self-awareness and the ability to speak up and voice opinions and concerns.

Correct Answer is D

Explanation

Choice A reason: Reliance on the manager for direct guidance does not demonstrate the proactive qualities of a follower in action. Followers should be able to work independently while understanding the direction provided by leaders.

Choice B reason: Avoiding the use of a new protocol until receiving peer feedback may indicate a lack of initiative or resistance to change, which are not characteristics of an effective follower.

Choice C reason: While adherence to decisions is important, strict adherence without question does not embody the critical thinking and engagement expected of a follower in action.

Choice D reason: Self-awareness and the ability to speak up reflect a follower who is engaged, thoughtful, and proactive, which are key qualities in a dynamic healthcare environment.

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The chief nursing officer understands that clinical incompetence is best prevented by:

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Naxlex Comprehensive Predictor Exams

The nurse manager plans a series of staff development workshops for charge nurses to help them deal with conflicts. The first workshop introduces the four stages of conflict, which are:

Correct Answer is D

Explanation

After attending a regular monthly unit meeting, a nurse considers the impact of a new protocol on patient care delivery. Which of the following examples best describes a follower in action?

Correct Answer is D

Explanation

Which patients would be considered 'at risk' non-active healthcare consumers during a healthcare visit? (Select all that apply)

The state of being emotionally impelled, demonstrated by a passion and dedication to a project or event, describes:

dropdown is exploring the thoughts you have about your experiences, actions, and reactions is an active process you can use to strengthen your ongoing professional growth.

A leader guides people towards a common goal and, in addition, the leader should:

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A group of staff nurses is dissatisfied with the new ideas presented by the newly hired nurse manager. The staff wants to keep their old procedures, and they resist the changes. Conflict arises from:

You are the charge nurse. Two hours into the shift, you discover that two nurses (Nurse A and Nurse B) have switched patients because Nurse A does not like to take care of patients with prostate cancer. Which action should you take first?