Two employees disagree about who should work on Christmas Day. The bottom line is that one will have to work the first half of the shift and the other the second half. What is the best method for the manager to decide who will work each half?
Try to arrange a compromise where each employee works half of the shift.
Use your position of power to resolve the conflict.
Rely on contracted staffing to resolve the issue.
Meet with both employees at the same time and engage them in the problem-solving process.
The Correct Answer is D
Choice A reason: Arranging a compromise is a good approach, but it may not be feasible or satisfactory for all parties involved.
Choice B reason: Using a position of power to unilaterally resolve the conflict can create resentment and is not a collaborative solution.
Choice C reason: Relying on contracted staffing avoids addressing the conflict and does not foster a resolution or understanding between the employees.
Choice D reason: Meeting with both employees and engaging them in the problem-solving process is the best method as it encourages communication, understanding, and allows for a mutually agreeable solution to be found.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is {"dropdown-group-1":"C"}
Explanation
Choice A reason: Journaling is a technique for recording personal thoughts and experiences, which can be a part of the reflective process. It is a tool that aids in self-discovery and tracking progress but is not the active process of evaluating one's experiences and actions for professional growth.
Choice B reason: Emotional intelligence involves understanding and managing one's own emotions and the emotions of others. It is a skill that contributes to professional development, particularly in interpersonal relationships and leadership, but it is not the process of exploring thoughts about experiences and actions.
Choice C reason: Reflection is the process of deliberately thinking about and analyzing one's experiences and actions. It is a fundamental aspect of professional growth as it allows for self-assessment, learning, and development. Through reflection, professionals can gain insights into their behavior and decision-making, leading to improved performance and personal growth.
Choice D reason: Personal leadership is the self-directed action to influence and guide oneself towards set goals. It encompasses various personal development activities, including reflection, but is not solely the process of exploring one's thoughts about experiences and actions.
Correct Answer is A
Explanation
Choice A reason: This action directly represents the patient's interests, which is a core aspect of advocacy, especially in situations where the patient may not be able to speak for themselves.
Choice B reason: While working in a free clinic is a form of service and support, it does not necessarily involve advocating for specific individuals or causes.
Choice C reason: Participation in a needle exchange program is more of a public health intervention than a direct form of advocacy for individual patients.
Choice D reason: Compiling resources can be helpful, but advocacy typically involves more direct action on behalf of individuals or specific groups' rights and needs.
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