How can a leader deal fairly with employees who fail to meet established standards of care?

Conduct a chart review that reflects the care issue.

Ask other staff to document concerns to use for discharging.

Ask questions of the employee that can reflect the employee's knowledge base.

Determine if the employee issue is a will or skill issue.

Answer and Explanation

The Correct Answer is D

Choice A reason: Conducting a chart review can provide insights into the care issue, but it does not directly address the employee's performance or reasons for failing to meet standards.

Choice B reason: Asking other staff to document concerns may be part of a broader investigation into the issue, but it should not be used solely for the purpose of discharging an employee without a fair assessment and opportunity for improvement.

Choice C reason: Asking questions of the employee can help understand their perspective and knowledge base, but it is not a comprehensive approach to dealing with performance issues.

Choice D reason: Determining if the issue is related to the employee's will or skill is essential. If it is a skill issue, the leader can provide additional training or resources. If it is a will issue, then further action, such as motivational interviewing or disciplinary measures, may be necessary. This approach ensures a fair and constructive response to the problem.

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Correct Answer is D

Explanation

Choice A reason: While asking for assistance is important, the first action should be to assess the client for any injuries to determine the appropriate course of action.

Choice B reason: Instructing the client to ask for help is a preventive measure for future incidents but does not address the immediate concern of potential injuries.

Choice C reason: Calling the provider is necessary after assessing and stabilizing the client's condition, not as the first action upon finding the client on the floor.

Choice D reason: The nurse's priority is to ensure the client's safety. Inspecting the client for injuries immediately helps to identify any urgent medical needs and is the most appropriate first response.

A. Calling the assistant clinical director and asking her to share the bad news with the other staff members B. Posting a bulletin board announcement C. Holding a meeting with a small group of seasoned staff members and asking them how to break the news in the future D. Showing staff members the budget and asking for input about how to cut costs so that raises will be possible

Correct Answer is D

Explanation

Choice A Reason : While communication is essential, this approach lacks transparency and direct engagement with the staff. It may not foster trust or provide an opportunity for open dialogue.

Choice B Reason : Announcing the news through a bulletin board lacks personal interaction and may not address staff concerns adequately. It does not align with transformational leadership principles.

Choice C Reason: This approach demonstrates transformational leadership. By involving a small group of staff members, you create an opportunity for open discussion, empathy, and collaborative problem-solving.

Choice D Reason : Transparency about financial constraints is essential. By engaging staff in discussions about cost-cutting measures, you empower them to contribute ideas and understand the organization's challenges.

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How can a leader deal fairly with employees who fail to meet established standards of care?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

A nurse enters a room and finds the client lying on the floor. Which of the following actions should the nurse take first?

Correct Answer is D

Explanation

Correct Answer is D

Explanation

A nurse manager insists on ensuring that a patient receives the treatment that is customary for the condition, despite the patient's inability to pay. The nurse manager is:

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