How can a leader deal fairly with employees who fail to meet established standards of care?
Conduct a chart review that reflects the care issue.
Ask other staff to document concerns to use for discharging.
Ask questions of the employee that can reflect the employee's knowledge base.
Determine if the employee issue is a will or skill issue.
The Correct Answer is D
Choice A reason: Conducting a chart review can provide insights into the care issue, but it does not directly address the employee's performance or reasons for failing to meet standards.
Choice B reason: Asking other staff to document concerns may be part of a broader investigation into the issue, but it should not be used solely for the purpose of discharging an employee without a fair assessment and opportunity for improvement.
Choice C reason: Asking questions of the employee can help understand their perspective and knowledge base, but it is not a comprehensive approach to dealing with performance issues.
Choice D reason: Determining if the issue is related to the employee's will or skill is essential. If it is a skill issue, the leader can provide additional training or resources. If it is a will issue, then further action, such as motivational interviewing or disciplinary measures, may be necessary. This approach ensures a fair and constructive response to the problem.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is ["A","B","E"]
Explanation
Choice A reason: Moving the beds of non-ambulatory patients away from windows is crucial to protect them from potential harm caused by shattered glass or debris during severe weather events. It is a standard safety procedure in such situations.
Choice B reason: Relocating ambulatory patients into the hallways helps to ensure their safety, as hallways are typically more structurally reinforced and do not have windows that can pose a risk during severe weather.
Choice C reason: Using elevators during severe weather, especially when there is a risk of power failure, is not recommended. It is safer to use the stairs to move clients to lower levels if necessary.
Choice D reason: Opening window shades or drapes is not advisable during severe weather as it increases the risk of harm from flying debris or broken glass. It is better to keep them closed to act as a barrier.
Choice E reason: Turning the radio on for severe weather warnings is important to stay informed about the weather conditions and receive instructions from local authorities or the facility's emergency management team.
Correct Answer is D
Explanation
Choice A reason: Arranging a compromise is a good approach, but it may not be feasible or satisfactory for all parties involved.
Choice B reason: Using a position of power to unilaterally resolve the conflict can create resentment and is not a collaborative solution.
Choice C reason: Relying on contracted staffing avoids addressing the conflict and does not foster a resolution or understanding between the employees.
Choice D reason: Meeting with both employees and engaging them in the problem-solving process is the best method as it encourages communication, understanding, and allows for a mutually agreeable solution to be found.
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