What is a common impact of patient-to-nurse violence on nursing practice?
Improved workplace satisfaction
Decreased quality of patient care
Enhanced patient-nurse communication
Increased nurse retention rates
The Correct Answer is B
A. Improved workplace satisfaction is incorrect. Patient-to-nurse violence is likely to lead to decreased job satisfaction and burnout among nurses, rather than improvement.
B. Decreased quality of patient care is correct. Patient-to-nurse violence can lead to emotional distress, anxiety, and physical injury for nurses, which may negatively affect their ability to focus on patient care. Stress and trauma can impair a nurse's concentration, decision-making, and overall job performance, ultimately decreasing the quality of care provided to patients.
C. Enhanced patient-nurse communication is incorrect. Violence or aggression from patients typically leads to communication breakdowns, not improvements. Nurses may become less willing to engage or communicate effectively with patients, especially after experiencing violent incidents.
D. Increased nurse retention rates is incorrect. Patient-to-nurse violence generally contributes to increased nurse turnover rather than retention. Nurses who experience violence may choose to leave their positions due to safety concerns or emotional strain.
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Related Questions
Correct Answer is C
Explanation
A. Coercive power is incorrect. Coercive power is based on the ability to punish or threaten others to gain compliance. In this situation, the nurse manager is not using punishment or threats, so this is not the correct answer.
B. Expert power is incorrect. Expert power is based on the knowledge and skills a person has in a specific area. While the nurse who developed the documentation system may have expertise, the manager's action is not based on the nurse's expertise but on offering a reward for the contribution.
C. Reward power is correct. Reward power is the ability to influence others by providing rewards such as paid leave, promotions, or other incentives. In this scenario, the nurse manager is using reward power by offering paid leave as a reward for the nurse's development of the new documentation system.
D. Referent power is incorrect. Referent power comes from personal relationships and the likability or charisma of a person. While the nurse manager may have referent power, in this case, the focus is on the reward granted to the nurse, which makes reward power the correct answer.
Correct Answer is B
Explanation
A. Discuss the behavior with other colleagues to gain support may provide emotional relief, but it doesn’t formally address the issue or ensure appropriate intervention. It can also risk spreading gossip rather than resolving the conflict.
B. Report the bullying to a supervisor or manager is the most appropriate action. Bullying should be addressed through proper channels to protect the nurse and maintain a safe, professional work environment. Leaders are responsible for enforcing a zero-tolerance policy and can take corrective steps.
C. Ignore the behavior and focus on your work is not a healthy or effective strategy. Ignoring bullying can lead to increased stress, burnout, and decreased job satisfaction, and it allows the behavior to continue unchecked.
D. Confront the experienced nurse directly and demand respect may escalate the situation or lead to further conflict. While direct communication can be part of conflict resolution, it should be done professionally and often with support or guidance from a manager or HR.
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