Which of the following statements would be an empathetic response in a client interaction?
"Why do you think your father chose that time and place to yell at you?"
"Well it sounds like your father has difficulty controlling his temper."
"You must have been embarrassed when your father yelled at you in the grocery store."
"You really should find your own housing and get out of the situation with your father."
The Correct Answer is C
A. "Why do you think your father chose that time and place to yell at you?" This question might come across as blaming or accusatory, potentially making the client defensive.
B. "Well it sounds like your father has difficulty controlling his temper." This statement focuses on the father's behavior rather than the client's feelings, which isn't empathetic.
C. "You must have been embarrassed when your father yelled at you in the grocery store." This response acknowledges and validates the client's feelings, demonstrating empathy.
D. "You really should find your own housing and get out of the situation with your father." This advice-giving response might seem insensitive to the client's current situation and lacks empathy.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
A. Sit quietly until the client responds: Correct. This allows the client time to process their thoughts and respond at their own pace, showing respect and patience.
B. Tell the client they must express the unpleasant feelings: Incorrect. This directive approach can be intrusive and may pressure the client.
C. Apologize for asking such a personal question: Incorrect. Apologizing might imply that the question was inappropriate, which can shut down communication.
D. Change the subject to something the client will discuss: Incorrect. Changing the subject can convey a lack of interest or avoidance of the client's true feelings.
Correct Answer is C
Explanation
A. Abandon old needs: This is not realistic or supportive during the working phase. The working phase involves addressing current issues and developing strategies for change, rather than abandoning old needs outright.
B. Seek assistance: Seeking assistance is more appropriate for the orientation phase.
C. Explore feelings: Exploring feelings is key during the working phase to understand and address issues affecting their mental health. It facilitates self-awareness and emotional processing.
D. Show positive change: While desirable, focusing on showing positive change is more of an outcome rather than a directive during the working phase
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