Which statement is the best example of an empathetic response, an effective tool in establishing rapport?

Choice A rationale
While consultation is an important part of the discharge planning process, it is not the point at which the process of preparing for client discharge should begin.
Choice B rationale
The point of termination is when the discharge process is completed, not when it begins.
Choice C rationale
The rehabilitation phase is a part of the recovery process, but it is not the point at which the process of preparing for client discharge should begin.
Choice D rationale
The process of preparing for client discharge should ideally begin upon admission. This allows for comprehensive planning and coordination of care post-discharge.

Choice A rationale
Focusing is a therapeutic communication technique where the nurse directs the conversation to specific areas or topics. In this scenario, the nurse is not focusing the conversation but is seeking to clarify the client’s understanding of their medication.
Choice B rationale
Clarification is a therapeutic communication technique where the nurse seeks to understand the client’s message more fully. In this scenario, the nurse is using clarification by stating that the client needs more information about their medication for safe use.
Choice C rationale
Informing is a therapeutic communication technique where the nurse provides the client with relevant information. While the nurse in this scenario is indicating a need to provide more information, the primary action is clarification.
Choice D rationale
Theme identification is a therapeutic communication technique where the nurse identifies recurring thoughts or feelings expressed by the client. In this scenario, the nurse is not identifying a recurring theme but is seeking to clarify the client’s understanding of their medication.