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A group of teenagers with diabetes become upset and angry because they cannot agree on whether or not to have meetings during summer vacation. Which of the following should the nurse do to be effective in helping the teenagers resolve the conflict?

Recognize that most of the teenagers want to have the meetings, but two are being stubborn; ask the two deviant members to leave the group.

Assume adult authority and announce that meetings will be suspended until fall.

Suggest that the group avoid discussing it further but rather think about it over the next week and try to discuss the situation more rationally next week.

Admit that it is difficult for everyone to agree on everything; then ask whether the group can try to decide how to agree on the issue.

Answer and Explanation

The Correct Answer is D

Choice A reason: Excluding members escalates conflict, not resolves it. Collaboration works better, per nursing standards. This errors in approach. It’s universally distinct, divisive.

Choice B reason: Authoritarian suspension ignores teen input, hindering resolution. Group decision fits, per nursing. This misaligns with conflict management. It’s universally distinct.

Choice C reason: Delaying discussion avoids resolution; active engagement is better. This errors per nursing conflict skills. It’s universally distinct, postpones effective solution.

Choice D reason: Acknowledging difficulty and fostering group agreement resolves conflict effectively. This aligns with nursing standards. It’s universally applied, distinctly collaborative.

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Correct Answer is B

Explanation

Choice A reason: Phrase books lack accuracy; interpreters ensure clear communication. This errors per nursing standards. It’s universally distinct, less effective.

Choice B reason: Interpreters provide accurate, culturally competent communication, per nursing standards. This aligns with best practice. It’s universally applied, distinctly optimal.

Choice C reason: Stating no Spanish doesn’t help; interpreters solve barriers. This misaligns with nursing care. It’s universally distinct, unhelpful action.

Choice D reason: Referral delays care; interpreters address immediate needs. This errors per public health standards. It’s universally distinct, indirect.

A. Assurance B. Assessment C. Health policy D. Policy development

Correct Answer is A

Explanation

Choice A reason: Assurance ensures a competent workforce for vulnerable groups. This fits public health core functions, per nursing standards. It’s universally recognized, distinctly providing service capacity.

Choice B reason: Assessment identifies needs, not workforce competence directly. Assurance fits better, per public health. This errors as it’s not about staff. It’s universally distinct.

Choice C reason: Health policy isn’t a core function; assurance ensures staff readiness. This misaligns with nursing definitions. It’s universally distinct, not a standard category here.

Choice D reason: Policy development creates rules, not staff competence. Assurance ensures it, per public health. This errors in focus. It’s universally distinct, not workforce-related.

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A group of teenagers with diabetes become upset and angry because they cannot agree on whether or not to have meetings during summer vacation. Which of the following should the nurse do to be effective in helping the teenagers resolve the conflict?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

A Spanish-speaking family comes to the public health department. No one in the family speaks English, and nobody at the health department speaks Spanish. Which of the following actions should be taken by the nurse?

Correct Answer is B

Explanation

The public health nurse has an understanding that ensuring there is a competent public health workforce when working with vulnerable populations is which of the following public health core functions?

Correct Answer is A

Explanation

A group of teenagers with diabetes become upset and angry because they cannot agree on whether or not to have meetings during summer vacation. Which of the following should the nurse do to be effective in helping the teenagers resolve the conflict?

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