A new nurse tells a mentor, "I want to convey to my clients that I am interested in them and that I want to listen to what they have to say." Which behaviors are helpful in meeting the nurse's goal? Select all that apply.

A. Adult homeless woman with acute mania engaging in unsafe behaviors: Psychiatric transitional care services are typically designed to provide a bridge between acute hospital care and community-based care for individuals with mental health disorders. Clients who are experiencing acute symptoms or unsafe behaviors, such as the adult homeless woman with acute mania engaging in unsafe behaviors, may benefit from more intensive and structured care settings initially, such as inpatient psychiatric care, before transitioning to transitional care services.

B. Adolescent with conduct disorder who took an overdose of a benzodiazepine: Given the severity of the overdose and the presence of conduct disorder, this adolescent may require acute inpatient psychiatric care initially for stabilization and safety monitoring. Transitional care services may be considered after the acute phase has been addressed and the client's condition has stabilized.

C. Paralyzed veteran experiencing increased respiratory problems and infections: Transitional care services are not typically designed to address medical or physical health needs such as respiratory problems and infections. This client may require specialized medical care and rehabilitation services rather than psychiatric transitional care services.

D. Adult male being discharged from the hospital with chronic symptoms of schizophrenia: Clients with chronic mental health conditions such as schizophrenia who are being discharged from the hospital may benefit from psychiatric transitional care services. These services can help ensure continuity of care, medication management, psychoeducation, and support for community integration and daily living skills.

A. Objectivity:
Objectivity refers to the ability to remain impartial and unbiased when assessing and interacting with clients. While objectivity is important in maintaining professional standards and making objective clinical judgments, it is not the most critical skill in the therapeutic nurse-client relationship in a mental health facility. Empathy, which involves understanding and sharing the client's feelings and experiences, is often considered more crucial in building trust and rapport.

B. Approachability:
Approachability refers to being accessible, open, and welcoming to clients, allowing them to feel comfortable and encouraged to communicate with the nurse. Approachability is indeed an important quality that facilitates communication and relationship-building. However, it is not the most critical skill compared to empathy, which involves deeper emotional understanding and connection with the client's experiences.

C. Interest:
Interest refers to genuine curiosity and concern for the client's well-being, including their thoughts, feelings, and needs. Showing interest in the client's life and experiences is essential for building rapport and trust. However, interest alone may not be sufficient without empathy, which involves actively understanding and validating the client's emotions and perspectives.

D. Empathy:
Empathy is the ability to understand and share the feelings, thoughts, and experiences of another person, including clients in a mental health facility. Empathy is considered the most important skill in the therapeutic nurse-client relationship because it fosters a deep emotional connection, promotes trust and understanding, and validates the client's experiences and feelings. It helps create a supportive and therapeutic environment where clients feel heard, valued, and empowered to work towards their mental health goals.While objectivity, approachability, and interest are valuable skills for a nurse, empathy is considered the most crucial skill in the therapeutic nurse-client relationship in a mental health facility.