A student nurse is talking with a client. Which technique will best communicate to a client that the student is interested in listening?

Restate a feeling or thought the patient has expressed.

Make a judgment about the client's problem.

Say, "I understand what you're saying.”

Ask a direct question, such as, "Did you feel angry?"

Answer and Explanation

The Correct Answer is A

A. Restate a feeling or thought the patient has expressed: Restating a feeling or thought the patient has expressed shows active listening and genuine interest in understanding the client's perspective. It demonstrates empathy and encourages further communication.

B. Make a judgment about the client's problem: Making a judgment about the client's problem can be perceived as non-empathetic and may hinder effective communication. It can create barriers and reduce the client's willingness to share their thoughts and feelings openly.

C. Say, "I understand what you're saying": While saying "I understand what you're saying" can show acknowledgment, it may come across as superficial or dismissive if not accompanied by active listening behaviors. It's important to demonstrate understanding through active listening techniques rather than just verbal reassurances.

D. Ask a direct question, such as, "Did you feel angry?": Asking direct questions can be helpful for clarification or gathering specific information, but it may not necessarily communicate genuine interest in listening. Direct questions should be used appropriately and complemented with active listening skills to foster effective communication.

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Correct Answer is ["A","B","E"]

Explanation

A. Natural disasters: Natural disasters such as earthquakes, hurricanes, floods, and wildfires can lead to adventitious crises due to the sudden and often overwhelming impact on individuals and communities.

B. Death of a loved one: Experiencing the death of a loved one, especially unexpectedly or under traumatic circumstances, can precipitate an adventitious crisis characterized by intense emotional distress and disruption in functioning.

C. Leaving home for the first time: While leaving home for the first time can be a significant life transition, it is not typically classified as an adventitious crisis. It may cause stress and adjustment difficulties but is more commonly associated with developmental or situational stressors rather than adventitious crises.

D. Loss of a job: Losing a job can be a distressing event that leads to financial instability and emotional challenges. However, it is generally considered a situational crisis rather than an adventitious crisis, which typically involves more acute and external factors beyond individual control.

E. Violent crimes: Experiencing or witnessing violent crimes, such as assault, robbery, or domestic violence, can trigger an adventitious crisis due to the trauma and threat to personal safety involved.

A. 'We have to go over these instructions before you can go. Please try to listen." B. "You should be able to regulate your feelings better by now. Why are you angry?" C. "I can sense you are angry. Tell me how you feel about being discharged today." D. "Would you rather not be discharged today?"

Correct Answer is C

Explanation

A. "We have to go over these instructions before you can go. Please try to listen." - This response may come across as dismissive or confrontational, which can escalate the client's anger and hinder effective communication. It does not demonstrate empathy or understanding of the client's emotions.

B. "You should be able to regulate your feelings better by now. Why are you angry?" - This response can be perceived as judgmental and invalidating of the client's emotions. It does not promote a supportive or therapeutic environment for the client to express their feelings.

C. "I can sense you are angry. Tell me how you feel about being discharged today." - This response acknowledges the client's emotions empathetically and invites them to express their feelings openly. It demonstrates a therapeutic understanding of the client's perspective and creates an opportunity for effective communication and problem-solving.

D. "Would you rather not be discharged today?" - This response acknowledges the possibility that the client may have concerns or preferences about discharge. It opens the door for further discussion and exploration of the client's feelings and needs regarding the discharge process.

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A student nurse is talking with a client. Which technique will best communicate to a client that the student is interested in listening?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

A client presents to the emergency department with a flat affect and disheveled appearance. The nurse objectively can see that the client has experienced an adventitious crisis. Which are examples of adventitious crises? Select all that apply.

Correct Answer is ["A","B","E"]

Explanation

A client being discharged appears angry with the nurse when the nurse attempts to review discharge instructions with the client. The nurse can assist the client in this stage of the nurse-client relationship with which therapeutic response?

Correct Answer is C

Explanation

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A student nurse is talking with a client. Which technique will best communicate to a client that the student is interested in listening?