A nurse intervenes when a client attempts to harm herself on the unit. During the interaction, the client slaps the nurse across the face, as a manager, it is important that you:
Assist with follow-up documentation and offer access to counseling.
Offer the nurse immediate education and training in self-defense.
Encourage the nurse to view the incident as a normal part of care.
Provide access to a lawyer so a formal complaint can be filed.
The Correct Answer is A
Choice A reason: This is the appropriate response as it addresses the immediate need for support and ensures that the incident is properly recorded.
Choice B reason: While education and training in self-defense may be beneficial, it is not the immediate concern following such an incident.
Choice C reason: Encouraging the nurse to view physical assault as a normal part of care is inappropriate and can lead to a harmful work environment.
Choice D reason: Providing access to a lawyer may be necessary if the nurse decides to take legal action, but the initial response should focus on support and documentation.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
Choice A reason: Utilizing individual expertise while sharing responsibility ensures that all team members are involved in problem-solving and that no single person is burdened with the outcome. This approach aligns with the principles of shared decision-making, which emphasize collaboration and collective accountability.
Choice B reason: Shared decision-making aims to reduce skepticism by involving staff in the decision-making process, thereby increasing buy-in and the likelihood of success. Widespread skepticism would suggest a failure in the decision-making process.
Choice C reason: In a shared decision-making model, accountability does not rest solely with the unit manager. Instead, it is distributed among all individuals involved in the decision-making process.
Choice D reason: The statement that no one has any accountability or responsibility for the changes is incorrect. Shared decision-making requires that all participants take responsibility for the decisions made and their outcomes.
Correct Answer is D
Explanation
Choice A reason: Change involving many layers in an organization can lead to resistance due to complexity and the potential disruption of established processes. However, it is not the most likely cause of resistance compared to a direct threat to personal security.
Choice B reason: While workers being satisfied with current practice may lead to some resistance to change, it is generally less intense than resistance caused by perceived threats to personal security.
Choice C reason: Involvement of non-professional workers in change might create resistance, especially if they feel undervalued or excluded from the decision-making process. However, this is not as significant a factor as a perceived threat to personal security.
Choice D reason: A perceived threat to personal security is the most likely cause of resistance to change. Individuals tend to resist changes that they believe could harm their well-being, job security, or personal safety.
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