The risk manager informs the nurse manager of an orthopedic unit that her unit has had an increase in incident reports related to patients falling during the 11-7 shift. The nurse manager knows that the first step in Quality Management is to:
Analyze the cause of the problem.
Define the problem.
Measure the problem.
Solve the root cause.
The Correct Answer is B
Choice A reason: While analyzing the cause is an important part of the process, it cannot be effectively done without first having a clear definition of what the problem is.
Choice B reason: Defining the problem is crucial as it sets the stage for all subsequent steps in the Quality Management process. It ensures that everyone understands what the issue is and agrees on its importance.
Choice C reason: Measuring the problem is necessary to understand its extent and impact, but it comes after the problem has been defined and before solutions are considered.
Choice D reason: Solving the root cause is the ultimate goal, but it is a later step that follows defining, analyzing, and measuring the problem.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is {"dropdown-group-1":"C"}
Explanation
Choice A reason: Journaling is a technique for recording personal thoughts and experiences, which can be a part of the reflective process. It is a tool that aids in self-discovery and tracking progress but is not the active process of evaluating one's experiences and actions for professional growth.
Choice B reason: Emotional intelligence involves understanding and managing one's own emotions and the emotions of others. It is a skill that contributes to professional development, particularly in interpersonal relationships and leadership, but it is not the process of exploring thoughts about experiences and actions.
Choice C reason: Reflection is the process of deliberately thinking about and analyzing one's experiences and actions. It is a fundamental aspect of professional growth as it allows for self-assessment, learning, and development. Through reflection, professionals can gain insights into their behavior and decision-making, leading to improved performance and personal growth.
Choice D reason: Personal leadership is the self-directed action to influence and guide oneself towards set goals. It encompasses various personal development activities, including reflection, but is not solely the process of exploring one's thoughts about experiences and actions.
Correct Answer is B
Explanation
Choice A reason: Non-profit organizations can have paid salaried employees. Being a non-profit does not mean the organization cannot compensate its staff. The employees are typically paid market-competitive wages for their work.
Choice B reason: This is the correct answer. Non-profit organizations are generally exempt from paying taxes. However, they are required to provide certain community services as part of their non-profit mission, which often includes various forms of public support and assistance[^20^].
Choice C reason: Non-profit organizations generally cannot refuse services to clients based on their inability to pay, especially if they are providing essential services. This is because non-profits are often funded to serve those in need regardless of their financial situation?.
Choice D reason: Non-profit organizations do not pay dividends to stockholders. Any profits made by a non-profit are reinvested back into the organization to further its mission, rather than being distributed to individuals or shareholders.
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